Donor Recruitment Coordinator – Fixed Site

Vitalant; Spokane (WA); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with 5% company match

Tuition assistance

Job summary

Vitalant in Spokane, WA is seeking a Recruitment Coordinator dedicated to making a positive difference. You will engage with donors to schedule their next blood donation and support the organization’s life-saving mission through frontline customer service.

The role involves coordinating donations at fixed sites, collaborating on calling projects, and assisting with onboarding and training for new hires. A high school diploma and customer service experience are required or preferred.

Qualifications

• High School Diploma or GED required.
• Six months experience in customer service.
• Two years of customer service experience preferred.

Responsibilities

• Enhance the donor experience by providing excellent customer service.
• Collaborate on specialized calling projects, to include conversions, reminders calls and engaging first time donors.
• Support blood centers by implementing innovative recruitment strategies, managing donor scheduling, and offering expertise on eligibility and donation requirements.
• Contribute to the onboarding of new hires and conduct refresher training to both new and existing staff.

Skills

Customer service

Scheduling donors

Donor coordination

Communication

Education

High School Diploma or GED

Tools

Computer skills

Job description

Vitalant in Spokane, WA is seeking a Recruitment Coordinator dedicated to making a positive difference. You will engage with donors to schedule their next blood donation and support the organization’s life-saving mission through frontline customer service.

The role involves coordinating donations at fixed sites, collaborating on calling projects, and assisting with onboarding and training for new hires. A high school diploma and customer service experience are required or preferred.