Donor Recruitment Associate

American Red Cross; Winston-Salem (NC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

HSA/FSA

PTO: 15 days

Holidays: 11 paid

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability Insurance

Service Awards

Job summary

The American Red Cross in Winston-Salem offers a role focused on supporting blood drive success through recruitment, scheduling, and data tracking. You will contribute to coordinating education programs for sponsor groups and volunteers, while using Hemasphere and OLS to monitor performance and ensure compliance.

Candidates should have a Bachelor’s degree and at least one year of related experience, with strong organizational and teamwork abilities.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• 1 year of related experience preferred or equivalent combination of education and related experience.
• Good communication and organizational skills, ability to work on a team.
• Ability to travel to sites throughout the Red Cross organization.

Responsibilities

• Assist account managers to ensure blood drives meet goals and manage recruitment activities.
• Provide oversight and record keeping in Hemasphere and OLS for driving drives and sponsor groups.
• Support blood drive coordinators to achieve collection operation goals.
• Schedule and implement education programs for sponsor contacts and volunteer groups.
• Utilize tools and strategy provided by the organization to boost customer service and productivity.

Skills

Group dynamics

Direct sales

Customer maintenance techniques

Negotiation skills

Program implementation support

Organizational skills

multitask handling

Teamwork

Education

Bachelor's degree

Tools

Hemasphere

OLS

Job description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Coverage Area: Winston Salem

The annual salary :$48,000 - $64,000

Responsibilities

• Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations.
• Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
• Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Scope

Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems.

Qualifications

Education: Bachelor's degree required.

Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.

Management Experience: NA

Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Responsible for providing own transportation for business purposes. Ability to work on a team.

Travel: May be required to travel to sites throughout the Red Cross organization.

• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements

Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

Benefits For You

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights