Donor Recruitment Associate

American Red Cross; Manchester (NH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

401K with up to 6% match

PTO: Starting at 15 days a year

11 paid holidays

Job summary

The American Red Cross in Manchester, NH is seeking a Donor Recruitment Associate: Business to Business Sales to drive blood drive participation and meet collection goals. You will partner with blood drive coordinators and sponsor groups, delivering presentations and coordinating on-site recruitment.

Join a high-impact nonprofit that values teamwork, outreach, and customer service. This role offers growth in a mission-driven setting with competitive benefits and opportunities to work across the

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 1 year of related experience preferred, or equivalent combination of education and related experience.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communication skills, including training and presentation skills, are required.
• A current valid driver’s license and good driving record is required.
• May be required to travel to sites throughout the Red Cross organization.

Responsibilities

• Assist account managers in ensuring blood drives achieve goals through drive management activities such as on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on‑line appointment schedules including data entry of appointments, working sign‑up tables, or assisting in recruitment meeting preparations.
• Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
• Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
• Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity.

Skills

Sales

Communication

Organization

Presentation

Education

Bachelor’s degree or equivalent

Tools

Hemasphere

OLS

Job description

Job Description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Joining the American Red Cross is like nothing else! It’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

What You Need to Know (Job Overview)

If you are energetic, self‑motivated, enjoy working with volunteers, and like the fast pace of sales, the American Red Cross has an opportunity for you!

We have an opening on our Donor Recruitment team for a Donor Recruitment Associate: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives.

As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non‑profit organization, where your heart and mind go to work!

Where Your Career Is a Force for Good (Key Responsibilities)

• Assist account managers in ensuring blood drives achieve goals through drive management activities such as on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on‑line appointment schedules including data entry of appointments, working sign‑up tables, or assisting in recruitment meeting preparations.
• Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
• Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
• Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity.

What You Need to Succeed (Minimum Qualifications)

• Bachelor’s degree OR a combination of education and work experience.
• 1 year of related experience preferred, or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communication skills, including training and presentation skills, are required.
• A current valid driver’s license and good driving record is required.
• May be required to travel to sites throughout the Red Cross organization.

What Will Give You the Competitive Edge (Preferred Qualifications)

• Sales Experience Preferred

Benefits For You

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most‑needed volunteer positions.

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