Donor Recruitment Account Manager

American Red Cross; Milwaukee (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

HSA & FSA

PTO 15 days/year

11 paid holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability insurance

Service Awards

Job summary

The American Red Cross in Milwaukee area is seeking a motivated professional to support sponsor attraction, scheduling, and education across Milwaukee, Waukesha and surrounding counties. You will coordinate drive sign-ups, manage the 12-week cycle, and collaborate with stakeholders to reach monthly and quarterly goals while maintaining high-quality service.

Responsibilities include developing territory plans, coordinating education programs, maintaining records, and utilizing organization tools

Qualifications

• Knowledge of group dynamics, direct sales, and customer relationship management/maintenance techniques.
• Negotiation skills to implement programs effectively.
• Good organizational skills and the ability to handle multiple priorities.
• Excellent oral and written communication skills.
• A current, valid driver's license and good driving record.
• Ability to work on a team.
• Some travel may be required.

Responsibilities

• Support the attraction, retention, and scheduling of potential blood drive sponsors and feeder groups for existing blood drives.
• Support the 12-week drive management cycle and ensure sufficient drive sign-ups are attained.
• Collaborate on territory plans to achieve collection goals and identify new sponsors.
• Provide operational support to the blood drive coordinator to meet annual goals and deliver excellent customer service.
• Schedule education programs for sponsor contacts and volunteers to meet collection objectives and comply with directives.
• Maintain records to track sponsor group performance.
• Utilize tools and technology provided by the organization to enhance service and productivity.
• Own transportation for business purposes.

Skills

Excellent communication

Team player

Negotiation skills

Education

Bachelor's degree in marketing, sales, communications or related field

Job description

Job Description:

Join us-Where your Career is a Force for Good!

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

What You Need to Know (Job Overview)

Support the attraction, retention, and scheduling of potential blood drive sponsors and the education of various stakeholders to maximize blood drive success and achieve established monthly, quarterly, and annual blood collection goals. Provide support, development, and/or leadership guidance to all volunteers.

The assigned territory for this position includes Milwaukee, Waukesha and surrounding counties.

Where Your Career Is a Force for Good (Key Responsibilities)

• Support the implementation of creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives.
• Support consistent execution of the 12-week drive management cycle, including working with key stakeholders to ensure sufficient drive sign-ups are attained. Facilitate a quality hand-off of blood drives between internal stakeholders at the 12-week timeframe.
• Support the implementation of territory plans in collaboration with strategic business planning to achieve collection goals, increase monthly bookings, improve operational efficiency, and identify new blood drive sponsors.
• Provide routine organizational and operational support to the blood drive coordinator to ensure achievement of collection operation and annual goals and provide the highest level of customer service to encourage the sponsor to grow their blood program with the Red Cross in frequency and performance metrics.
• Schedule education programs for blood drive sponsor contact, recruitment committees and volunteers within assigned groups to assist in meeting collection objectives and to comply with all directives, regulations, and local operating procedures.
• Maintain accurate records to provide tracking and statistical data on blood drive sponsor group performance.
• Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity.
• Responsible for providing own transportation for business purposes.

What You Need to Succeed (Minimum Qualifications)

• Bachelor's degree in marketing, sales, communications or related field required.
• 1 year of related experience preferred or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer relationship management/maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required. Event planning experience desired.
• Excellent oral and written communication skills, including training and presentation skills, are required.
• A current, valid driver's license and good driving record are required.
• Ability to work on a team.
• Some travel may be required.

Benefits for You:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. The American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights