Donor Greeter - Part Time

Goodwill Industries of the Valleys; Forest (VA); On-site; USD 27,000 - 35,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a Store Associate to support donor and customer relations at our Forest store under the supervision of the Store Manager. You will assist donors, process donations, and maintain donor records to maximize store profitability and training opportunities.

The role requires good reading, writing and verbal communication, basic math, and the ability to work both independently and as part of a team.

Qualifications

• Reading, writing, and verbal communication required.
• Basic math skills required.
• Ability to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Positive, friendly attitude and neat appearance.
• Ability to perform essential functions with or without accommodation.

Responsibilities

• Provide customer service and greet donors, assist donors, and breakdown donations.
• Maintain accurate donor records and ensure store security and maintenance.

Skills

Reading/Writing

Verbal communication

Math skills

Independent work

Teamwork

Positive attitude

Professional appearance

Job description

Mission Contribution

To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods, quality control, to maximize profitability and increase training opportunities.

Summary

Under the direct supervision of the Store Manager or designee, is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations and the maintenance of accurate donor records.

Minimum Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Special Requirements

• Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.

Physical Requirements

• Prolonged periods of standing and walking throughout the retail space.
• Able to stand, bend and reach.
• Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds with no support regularly. Over forty (40) pounds request for additional team member assistance as needed.
• Able to perform tasks that require repetitive motion. Manual dexterity is required.

Equal Opportunity Statement

Goodwill is an equal opportunity employer, and all applicants and employees shall be afforded equal opportunity in all aspects of employment without regard to race, sex, color, national origin, religion, age, veteran status, otherwise qualified persons with disabilities, or any other factor protected by law. If needed, please contact the Human Resources office for reasonable accommodation in completing this application.

About Us

Founded over ninety years ago, Goodwill Industries of the Valleys is committed to eliminating poverty through our mission of empowering individuals, strengthening families, and inspiring communities. Our team members are at the heart of this mission, driving innovation and defining our organizational culture. Through a team-centered model, we are deeply connected to the communities we serve, enhancing our impact and fostering collaboration at all levels.

Empowering Individuals * Strengthening Families * Inspiring Communities