Donor Greeter - Part Time (Cave Spring)

Goodwill Industries of the Valleys; Roanoke (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Goodwill Industries of the Valleys in Roanoke, VA is seeking a team member to support store operations under the Store Manager. You will greet donors and customers, assist with donations, and help ensure accurate donor records while contributing to a secure and welcoming retail environment.

This role emphasizes reliability, communication, teamwork, and a neat appearance, with tasks including processing donations, breaking down donations, and collaborating with managers and staff to maximize

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Provide customer service and assist donors.
• Assist with donor relations and greeting donors.
• Maintain donor records accurately.
• Help with acceptance, breakdown of donations, and quality control.
• Support facility security and maintenance as directed by Store Manager.

Skills

Reading & writing

Verbal communication

Basic math

Independent work

Teamwork

Customer service

Professional appearance

Job description

Mission Contribution

To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods, quality control, to maximize profitability and increase training opportunities.

Summary

Under the direct supervision of the Store Manager or designee, is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations and the maintenance of accurate donor records.

Minimum Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Special Requirements

• Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.

Physical Requirements

Prolonged periods of standing and walking throughout the retail space.

• Able to stand, bend and reach.
• Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds with no support regularly. Over forty (40) pounds request for additional team member assistance as needed.
• Able to perform tasks that require repetitive motion. Manual dexterity is required.

Equal Opportunity Statement

Goodwill is an equal opportunity employer, and all applicants and employees shall be afforded equal opportunity in all aspects of employment without regard to race, sex, color, national origin, religion, age, veteran status, otherwise qualified persons with disabilities, or any other factor protected by law. If needed, please contact the Human Resources office for reasonable accommodation in completing this application.