Donor Greeter - Part Time (Hollins)

Goodwill Industries of the Valleys; Roanoke (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A retail non-profit organization in Roanoke, Virginia is looking for individuals to engage in customer service and manage donation processing. The role requires effective communication, teamwork, and the capability to perform physically demanding tasks. Applicants should have a positive attitude and ability to work independently while maintaining a neat appearance. This position offers the chance to contribute to the organization's mission of maximizing profitability while increasing training opportunities.

Qualifications

• Ability to read, write, and communicate verbally.
• Must be able to work independently.
• Ability to maintain a well-groomed appearance.

Responsibilities

• Provide customer service and assist donors.
• Maintain facility security and cleanliness.
• Process and manage donations and records.

Skills

Effective Communication

Basic Math Skills

Teamwork

Positive Attitude

Job description

Mission Contribution

To ensure the efficient and cost-effective operation and stewardship of the retail store through donor and customer relations, processing donated goods, quality control, to maximize profitability and increase training opportunities.

Summary

Under the direct supervision of the Store Manager or designee, is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations and the maintenance of accurate donor records.

Minimum Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Special Requirements

• Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.

Physical Requirements

• Prolonged periods of standing and walking throughout the retail space.
• Able to stand, bend and reach.
• Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds with no support regularly. Over forty (40) pounds request for additional team member assistance as needed.
• Able to perform tasks that require repetitive motion. Manual dexterity is required.

Equal Opportunity Statement

Goodwill is an equal opportunity employer, and all applicants and employees shall be afforded equal opportunity in all aspects of employment without regard to race, sex, color, national origin, religion, age, veteran status, otherwise qualified persons with disabilities, or any other factor protected by law. If needed, please contact the Human Resources office for reasonable accommodation in completing this application.