Sales Associate - Part Time

GOODWILL INDUSTRIES OF THE VALLEY WORKS INC; Lexington (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Dental Insurance

401(k) Plan with match

Paid Time Off

EAP

Job summary

Goodwill Industries of the Valleys in Lexington, VA, is seeking a part-time cashier to handle customer service, cash register operations, and merchandise presentation. The role supports security and maintenance of the sales floor, greeting customers, and assisting with donations and promotions.

You will work underStore Manager supervision, ensuring accurate sales data, friendly service, and adherence to safety protocols. The position offers part-time hours and benefits to eligible employees.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Greet customers in person or by phone and provide 100% customer delight and world class service.
• Operate the cash register/POS system accurately for sales and pricing.
• Ensure proper cash handling of all transactions and promotions.
• Support the Round Up program to fund the mission of Goodwill in the community.
• Keep front of store clean and organized; restock and rotate merchandise.
• Assist with promotions, postings, displays, and signage.

Skills

Reading & writing

Basic math

Independent work

Teamwork

Positive attitude

Education

Ability to read/write

Job description

• Location 8 Woodcote Lane,Lexington, VA, 24450,United States
• Base Pay $14.00 / Hour
• Employee Type Part-Time NonProduction

Contact information

• Name Courtney O'Leary

Mission Contribution:

To ensure the efficient and cost-effective operation of the retail store through security of corporate assets, customer relations, sale of donated goods, accurate cash register operations in order to maximize profitability and increase training opportunities.

Summary:

Under the direct supervision of the Store Manager or designee, is responsible for customer service, cash register sales, facility security and maintenance, greeting and assisting customers, bagging/wrapping merchandise, displaying merchandise, cleaning cash wrap area, counters, and front of store, hanging, stocking shelves and rotating merchandise.

Essential Functions:

• A cashier is responsible for greeting customers both via phone or in person in a prompt, friendly and courteous manner, while aiding customers with the goal of providing 100% customer delight and world class customer service.
• Operates the cash register or POS system to ensure accurate and efficient sales data, price, and information codes on merchandise.
• Ensures proper cash handling of all transactions including proper processing of promotions and discounts.
• Responsible to ensure the integrity of our "Round Up" program where all customers must be asked to round up the change from each transaction to fuel the mission of Goodwill within the communities that we serve.
• Cleans front doors, counters, and glass frequently, dust cases, keep front of store clean, return shopping carts and baskets to appropriate areas, return unsold merchandise to proper area.
• Assists with promotions to include customer information, postings, special sign displays, etc.
• Stocks and maintains counter, always showcases and cash/wraps in a neat and clean condition.
• Works safely and adheres to proper handling of material movement equipment. Report any safety hazards and injuries to the manager on duty.
• Assists in training new cashiers.
• Cleans dressing rooms and re-hang clothes as needed.
• Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotate merchandise from sales floor as needed.
• Maintains Goodwill security, relating to theft or pilferage and handling of cash receipts, according to Goodwill policies and procedures.
• Stay current with industry trends, brands, collectibles, and price points for hardline goods.
• Follows safety and security practices including reporting safety hazards and injuries to the Manager on Duty.
• Performs other duties as assigned by Management.
• Attends in-service related training as assigned.
• Responsible for performing assigned duties within the framework of our Guiding Principles:
• We are committed to providing world-class customer service to all of our customers.
• We are committed to a clean, neat, organized, and safe facility.
• We are committed to keeping all we offer fresh and relevant, including a store with full and fresh inventory.
• Donors and shoppers should be greeted in 10 seconds.
• Every time we touch a donation, something good should happen to it.
• All donations should be processed within 24 hours.
• If you have a pile, you have a problem. This applies to backrooms, desks, productions areas and warehouses.
• Hard goods should be priority processed.
• Material handling equipment is for moving donations, not for storage or merchandising.
• Don’t fall in love with your donations...rotation is critical to success.
• Donor value and Transaction value should increase.
• Profits or ROI should Increase.

Minimum Qualifications:

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude.
• Ability to perform the essential functions with or without accommodation.

Special Requirements:

• Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.

Physical Requirements:

The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear.
• Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds regularly without support. For weight over forty (40) pounds, request additional team member assistance as needed.

What We Offer

• Professional Development & Career Growth: At Goodwill, we prioritize internal talent development. With access to training, leadership programs, educational assistance and clear career pathways, you’ll have the support to grow professionally while making a meaningful impact in your community.
• Make a Difference: This is more than a job—it’s an opportunity to help transform lives. By joining Goodwill, you contribute to a mission that empowers individuals, strengthens families, and inspires communities. Our vision is to eliminate poverty, and our purpose is to help people reach their fullest potential every day.
• Employee-Centered Culture: We value your dedication. At Goodwill, you'll thrive in a supportive environment where your contributions are recognized, and opportunities for growth are abundant.
• Community Impact: Join a purpose-driven organization making a real difference in lives and communities every day.
• Benefits for Part-Time Employees: We care about your well-being and offer a range of benefits to support you:
• Dental Insurance: Affordable plans through Delta Dental for your oral health
• Teledoc Virtual Medical Care : Access free virtual healthcare for you and your household.
• Retirement Savings Plan: Participate in our 403(b) plan with a company match to help secure your future.
• Paid Time Off: Start accruing PTO on day one, with up to six weeks annually based on tenure.
• Employee Assistance Program (EAP): Access free, confidential counseling and support services for you and your household members.
• Flexible Payroll Options: Choose between direct deposit or Pay Card for secure, convenient access to your pay.
• Employee Discount: Up to 20% on store merchandise.
  

Equal Opportunity Statement:

Goodwill is an equal opportunity employer, and all applicants and employees shall be afforded equal opportunity in all aspects of employment without regard to race, sex, color, national origin, religion, age, veteran status, otherwise qualified persons with disabilities, or any other factor protected by law. If needed, please contact the Human Resources office for reasonable accommodation in completing this application.

About Us:

Founded over ninety years ago, Goodwill Industries of the Valleys is committed to eliminating poverty through our mission of empowering individuals, strengthening families, and inspiring communities. Our team members are at the heart of this mission, driving innovation and defining our organizational culture. Through a team-centered model, we are deeply connected to the communities we serve, enhancing our impact and fostering collaboration at all levels.