Donor Greeter

Goodwill NCW; Waupaca (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill NCW in Waupaca, WI, is seeking a donor services team member to greet donors, unload donations, and maintain organized backroom operations, contributing to a safe, efficient workflow.

You will operate power equipment such as pallet jacks and compactors, count donations daily, sort items, and help prepare shipments, with daily duties and flexible scheduling including holidays.

Qualifications

• Excellent time management and prioritization skills.
• Strong communication and customer service abilities.
• Fluent in English; able to learn computer systems.
• Reliable transportation; flexible schedule including holidays, evenings and weekends.

Responsibilities

• Greet donors and assist with unloading donations from vehicles.
• Maintain accurate daily counts of donations.
• Operate power equipment (pallet jack, forklift, compactor).
• Keep a clean, safe, and organized backroom; assist with cleaning tasks.
• Sort donations into correct categories and prepare for transport.
• Follow safety procedures and assist with other duties as assigned.

Skills

Time management

Communication

Attention to detail

Power equipment

Basic math

Computer literacy

Tools

Power equipment

Job description

Job Details:

Job Location: Waupaca Store - Waupaca, WI 54981, Position Type: Full-Time/Part-Time, Job Shift: Full Time

Who We Are:

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get To Do:

Greets and assists donors in a prompt and friendly manner to safely unload donations from vehicles and uses team lifts as needed. Maintains accurate daily counts of donations. Safely loads/unloads trailers. Operates power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift). Maintains a clean, safe, and organized backroom area; completes checklists and assists with general cleaning tasks, including the donation drop-off lane. Sorts donations into correct categories. Replaces and labels full gaylords, assists with building and breaking them down, and prepares them for transport. Adheres to proper operation of pallet jack and compactor (if 18 years or older and trained/checked off). Other duties as assigned.

Qualifications: What We Need From You:

Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints. Excellent communication, customer service and attention to detail. Experience operating power equipment preferred. Basic math skills required. Fluent in English. Experience with computers or a willingness and ability to learn. Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions. Primary function requires sufficient physical ability to repetitively: Stand for prolonged periods of time (up to 8 hours). Independently twist, lift, carry, push or pull moderate (10 pounds) to heavy (25 pounds) of weight; using a team lift for objects weighing over 25 pounds. Reach (approximately 54 inches). Frequently stoop, bend, kneel, crouch. Sufficient hand and finger dexterity to perform detailed tasks. Verbally communicate to exchange information.