Donor Greeter - Neenah

Goodwill NCW Jobs; Neenah (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill NCW in Neenah, WI is seeking a Part-Time Donation Assistant to greet donors, unload donations, and help in the backroom. This role requires teamwork, strong time management, and a friendly, service-oriented approach to shoppers and donors.

You’ll operate pallet jacks and other equipment, maintain daily donation counts, sort items, label gaylords, and keep the backroom clean and safe. Flexible schedule including holidays, evenings, and weekends is required.

Qualifications

• Excellent time management and ability to handle multiple tasks.
• Strong communication and customer service skills.
• Ability to lift up to 25 pounds with team lifts as needed.
• Reliable transportation and flexible schedule including holidays, evenings, and weekends.
• Fluent in English.

Responsibilities

• Greet and assist donors and unload donations.
• Maintain accurate daily counts of donations.
• Safely load/unload trailers.
• Operate power equipment (stacker, pallet jack, tilt master, compactor, tipper, forklift).
• Keep backroom clean and organized; complete checklists.
• Sort donations into correct categories.
• Label and prepare gaylords for transport.
• Follow safety procedures and perform other duties as assigned.

Skills

Time management

Customer service

Attention to detail

English fluency

Power equipment experience

Tools

Pallet jack

Forklift

Stacker

Job description

Job Location: Neenah Store - Neenah, WI 54956

Position Type: Part Time

Job Shift: Part Time

Who We Are:

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get to Do:

• Greets and assists donors in a prompt and friendly manner to safely unload donations from vehicles and uses team lifts as needed.
• Maintains accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker and power pallet jack, tilt master, compactor, tipper and forklift).
• Maintains a clean, safe, and organized backroom area; completes checklists and assists with general cleaning tasks, including the donation drop-off lane.
• Sorts donations into correct categories.
• Replaces and labels full gaylords, assists with building and breaking them down, and prepares them for transport.
• Adheres to proper operation of pallet jack and compactor (if 18 years or older and trained/checked off).
• Other duties as assigned.

Qualifications

• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service and attention to detail.
• Experience operating power equipment preferred.
• Basic math skills required.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Work Environment

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.

Primary function requires sufficient physical ability to repetitively:

• Stand for prolonged periods of time (up to 8 hours).
• Independently twist, lift, carry, push or pull moderate (10 pounds) to heavy (25 pounds) of weight; using a team lift for objects weighing over 25 pounds.
• Reach (approximately 54 inches).
• Frequently stoop, bend, kneel, crouch.
• Sufficient hand and finger dexterity to perform detailed tasks.
• Verbally communicate to exchange information.