Donor Experience Specialist & Phlebotomy Lead

Versiti, Inc.; Dayton (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Paid Time Off (PTO)

401(k) with 7% match

Job summary

Versiti, Inc. is seeking a subject matter expert in phlebotomy to enhance blood collection services and manage customer relations. The ideal candidate should have 4-6 years of phlebotomy experience and a high school diploma or GED.

This role involves training team members, performing donor screening, and ensuring high-quality service delivery in a collaborative environment while fostering patient care and safety.

Qualifications

• 4-6 years of phlebotomy experience preferred.
• Must have basic mathematical aptitude.
• Ability to organize work to provide productive workflow.

Responsibilities

• Manage customer service expectations and monitor service delivery.
• Perform donor screening and phlebotomy tasks.
• Train team members and provide oversight to minimize collection loss.

Skills

Phlebotomy

Customer service

Attention to detail

Communication

Education

High School Diploma

GED

Tools

Microsoft Suite (Word, Excel, PowerPoint, Outlook)

Phlebotomy collection equipment

Job description

Versiti, Inc. is seeking a subject matter expert in phlebotomy to enhance blood collection services and manage customer relations. The ideal candidate should have 4-6 years of phlebotomy experience and a high school diploma or GED.

This role involves training team members, performing donor screening, and ensuring high-quality service delivery in a collaborative environment while fostering patient care and safety.