Donor Experience Specialist (Part-Time)

Goodwill of North Georgia; Stockbridge (GA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Paid time off

Employee discount

Health, dental and vision insurance

Complimentary uniforms

Access to free job skills training

Job summary

Goodwill of North Georgia is seeking a Donor Specialist to support donor intake at our Stockbridge location. This is a part-time, hourly role with a starting rate of $13.50 per hour.

Responsibilities include processing donations and providing excellent guest service in a fast-paced environment. You will work in a store setting, handling donations, meeting production goals, and adhering to safety procedures.

Qualifications

• High School Diploma or GED preferred.
• One year or more (1+ years) of production experience preferred.
• Consistently foster a healthy team culture of exceptional guest experience.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed.
• Must be 18 years or older to operate forklift.

Responsibilities

• Always display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Follow training playbooks and work instructions in tasks.
• Evaluate and navigate decisions effectively.
• Promote cooperation and teamwork with peers.
• Maintain a neat, clean donor door area/ADC location.
• Adhere to safety and security practices including reporting hazards and injuries.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management.

Education

High School Diploma or GED preferred

Job description

Goodwill of North Georgia is seeking a Donor Specialist to support donor intake at our Stockbridge location. This is a part-time, hourly role with a starting rate of $13.50 per hour.

Responsibilities include processing donations and providing excellent guest service in a fast-paced environment. You will work in a store setting, handling donations, meeting production goals, and adhering to safety procedures.