Donor Experience Specialist

Goodwill Industries of North Florida; Saint Augustine (FL); On-site; USD 16,531 - 20,664; Part time

Job summary

Goodwill Industries of North Florida is hiring a Donation Center Attendant (DCA) in Saint Augustine, Florida. The DCA is vital in delivering exceptional customer service to donors. Responsibilities include greeting donors, managing donations, and ensuring a clean and safe work environment.

Candidates should have at least a high school diploma or GED and 2 years of retail or customer service experience. A valid driver's license is required, along with the ability to lift up to 50 pounds. Join us in our mission to support the community!

Qualifications

• Minimum of 2 years prior retail sales/customer service experience preferred.
• Must be able to read and comprehend.
• Must have reliable transportation.

Responsibilities

• Ensures excellent customer/donor relations by maintaining high standards of customer service.
• Greets donors and receives merchandise, providing the donor with a receipt.
• Completes housekeeping tasks to ensure a clean, safe, friendly work area.

Skills

Attention to detail and organization

Ability to meet highest level of customer satisfaction

Reliable, responsible, and dependable

Positive Attitude

Ability to respond to customer correspondence

Education

High School or GED preferred

Job description

Goodwill Industries of North Florida is hiring a Donation Center Attendant (DCA) in Saint Augustine, Florida. The DCA is vital in delivering exceptional customer service to donors. Responsibilities include greeting donors, managing donations, and ensuring a clean and safe work environment.

Candidates should have at least a high school diploma or GED and 2 years of retail or customer service experience. A valid driver's license is required, along with the ability to lift up to 50 pounds. Join us in our mission to support the community!