Donor Experience Specialist

Goodwill Industries International, Inc.; Meadville (Crawford County); On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused organization in Meadville is seeking individuals to represent them in a customer service role. Responsibilities include assisting donors, providing excellent service, and maintaining a safe work environment. Ideal candidates should demonstrate strong communication skills and have the ability to lift and handle products. This role is integral in creating opportunities for the community and contributing to a greater mission.

Responsibilities

• Be the forward-facing representative of the organization for all donors.
• Create a positive experience for all donors by providing world class customer service.
• Move product from donation center to needed locations.
• Assist with loading and unloading trucks.
• Complete needed equipment training including pallet jack.
• Follow safety standards.
• Maintain a clean and safe work area.
• Maintain accurate daily donor count.

Skills

Customer service oriented

Excellent communication skills

Ability to work independently

Strong sense of urgency

Problem solving skills

Previous material handling experience

Education

Basic reading, writing, and counting

Job description

A community-focused organization in Meadville is seeking individuals to represent them in a customer service role. Responsibilities include assisting donors, providing excellent service, and maintaining a safe work environment. Ideal candidates should demonstrate strong communication skills and have the ability to lift and handle products. This role is integral in creating opportunities for the community and contributing to a greater mission.