Donor Experience & Gift Processing Specialist (Flexible Hours)

NPH USA; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

An organization dedicated to children's welfare in Chicago is seeking a Gift Processing Specialist. This entry-level position involves managing donor communications, providing exceptional customer service, and supporting fundraising initiatives. Ideal candidates have strong communication and organizational skills, along with an ability to handle multiple tasks in a collaborative environment. This full-time role includes the potential for some light travel and flexible hours.

Qualifications

• Previous experience in accounts receivable role preferred.
• Ability to learn new systems required.
• Must be a team player in a small office environment.

Responsibilities

• Manage incoming calls and emails with care and efficiency.
• Provide accurate and timely responses to inquiries.
• Generate and distribute ad-hoc reports as requested.

Skills

Strong communication skills

Detail-oriented

Excellent organizational skills

Ability to work independently

Customer service experience

Education

College degree or equivalent training

Tools

Salesforce CRM

Microsoft Outlook

Microsoft Word

Microsoft Excel

Adobe PDF

Job description

An organization dedicated to children's welfare in Chicago is seeking a Gift Processing Specialist. This entry-level position involves managing donor communications, providing exceptional customer service, and supporting fundraising initiatives. Ideal candidates have strong communication and organizational skills, along with an ability to handle multiple tasks in a collaborative environment. This full-time role includes the potential for some light travel and flexible hours.