Donor Experience Associate — Donation Center

Goodwill Industries of the Palm Beaches & Treasure Coast; Jensen Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Life Insurance (Employer Paid)

401K Retirement Plan with Employer Mat

Paid Time Off

Store Discount 25%

Teladoc copays

Life Coach

Training and Development Opportunities

Education Assistance and Incentives

Wellness Program with Incentives

Job summary

Goodwill Industries of the Palm Beaches & Treasure Coast is seeking a Donation Center Attendant. You will be the first point of contact for donors at our attended donation centers, providing friendly service, assisting with unloading donations, and ensuring a safe, well-organized site.

You’ll handle donor information, keep accurate counts, sort donations, issue tax receipts, and follow Goodwill's mission. The role requires reliability, basic math, and the ability to lift up to 40 lbs, with

Qualifications

• Ability to read, write, and perform basic math.
• Basic computer skills and ability to work independently.
• Excellent customer service and communication skills.
• Reliable transportation and valid driver’s license.
• Flexibility to work various shifts, evenings, weekends, or different locations.
• Ability to lift up to 40 lbs. and perform tasks requiring bending, reaching, and repetitive motion.

Responsibilities

• Greet donors promptly and courteously, assisting with unloading donations and providing tax receipts.
• Accurately record donor information and maintain daily donation counts.
• Sort donations into appropriate categories (saleable, salvage, or trash).
• Keep the donation site clean, organized, and safe at all times.
• Safeguard all donated items and ensure proper use of equipment and supplies.
• Support transportation or site operations as needed and report any safety or maintenance concerns.

Skills

Customer service

Communication

Basic math

Basic computer skills

Driver's license

Flexibility to work evenings/weekends

Job description

Goodwill Industries of the Palm Beaches & Treasure Coast is seeking a Donation Center Attendant. You will be the first point of contact for donors at our attended donation centers, providing friendly service, assisting with unloading donations, and ensuring a safe, well-organized site.

You’ll handle donor information, keep accurate counts, sort donations, issue tax receipts, and follow Goodwill's mission. The role requires reliability, basic math, and the ability to lift up to 40 lbs, with