Donor Experience Associate — Donation Center

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Chesterland (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Low-cost medical, dental, and vision

Job summary

Goodwill Industries Of Gr. Cleveland & East Central Ohio is seeking a Donation Center Attendant for a full-time, day-shift role. You will be the first contact for donors, helping create a positive experience while supporting the organization's mission.

Responsibilities include greeting donors, accepting donations, issuing donor receipts, maintaining a clean, safe center, and following Goodwill policies. Uniform is required, and the job requires lifting up to 50 lbs and background checks.

Qualifications

• Greet donors in a friendly, professional manner (front-line interaction).
• Assist donors with basic inquiries and receipts as requested.
• Follow safety procedures and Goodwill policies.
• Maintain a clean, organized donation center.

Responsibilities

• Greet and thank donors in a friendly, professional manner.
• Accept donated merchandise and issue donor tax receipts as requested.
• Maintain a clean, organized, and safe donation center.
• Follow Goodwill policies and safety procedures.

Skills

Customer service

Communication

Teamwork

Job description

Goodwill Industries Of Gr. Cleveland & East Central Ohio is seeking a Donation Center Attendant for a full-time, day-shift role. You will be the first contact for donors, helping create a positive experience while supporting the organization's mission.

Responsibilities include greeting donors, accepting donations, issuing donor receipts, maintaining a clean, safe center, and following Goodwill policies. Uniform is required, and the job requires lifting up to 50 lbs and background checks.