Donor Experience Associate

RiverWorks; Minnesota; Hybrid; USD 17,000 - 22,000; Part time

Job summary

RiverWorks is seeking a Donation Associate for our Thrift Store to create a cheerful, welcoming experience for donors as they drop off donations. You will accept donations during donation hours, sort items, and keep walkways clear, helping the flow to the sales floor.

This part-time, non-exempt role requires teamwork, reliability, and the ability to handle physical tasks. You will also help with end-of-shift cleaning and occasional Saturdays, contributing to RiverWorks' mission of community

Qualifications

• High School Diploma.
• Ability to work within a team dynamic.

Responsibilities

• Accepting donations during donation hours.
• Doing a Quick Sort and put in appropriate containers, like trash, recycle, give to another agency, CCMR, or clean, price, and put on cart to go on the sales floor.
• Keeping walkways and door area clear of items and boxes. If necessary, break down boxes, bag trash and take to the recycling/trash dumpster.
• At the end of the shift make sure area is clean, and things are sent downstairs and put in appropriate places.
• Float between the donation area and the sorting area and assist when needed.

Skills

Teamwork

Education

High School Diploma

Job description

The Donation Associate at the RiverWorks Thrift Store will present an appreciative and welcome environment for donors as they drop off their donations. Always provide a cheerful experience and encourage them to come back again.

About RiverWorks

Since RiverWorks began in 2009, the heart of our organization is Community Helping Community. Though there are many worthy organizations nationally and worldwide; we are focused on your time, talents & gifts helping those right here in the Rockford/Greenfield, Minnesota area. One in seven of our neighbors, at some point, will need the services of one of our programs.

Our Food Shelf continues to serve families every week—many of them for the very first time. In 2024, we welcomed more first-time clients than ever before. For these families, life had shifted unexpectedly, and an urgent, heartbreaking question had surfaced: "How will I feed my family?" Thanks to the generosity of our community, we were ready to respond—with fresh produce, dairy, pantry staples, and a warm, respectful welcome. In that moment, we were able to offer a vital first hint of hope, one that helps families take the next step forward through uncertain times.

Lunch Box Express program was another lifeline, providing free, nutritious and fun foods for children when school cafeterias closed. For many families, the strain of summer grocery budgets is overwhelming—and a simple lunch delivered in the middle of the day becomes one less worry, one more reminder that they’re not alone.

And at the center of it all, our Thrift Store continues to be a blessing in more ways than one. Not only does it offer low-cost clothing, furniture, and household goods to families of all income levels, but its proceeds help fund the very programs—like the Food Shelf and Lunch Box Express—that bring hope to our community. Every donated pair of shoes, every volunteer sorting clothing, every purchase made—together, they create a ripple of kindness that goes far beyond our doors.

Description

TheDonationAssociate whilerepresentingRiverWorksmust agree, implement, and exemplify the vision,missionand core values ofRiverWorksCommunity Development

Mission:RiverWorksaligns and mobilizes community resources to deliver powerful solutions which meet the emotional, physical,relationaland spiritual needs of people connected to the Rockford/Greenfield area.

Vision:We envision a connected community creating hope and a quality of life in which all people thrive.

Values

• People – we treat all individuals as being worthy of our love, respect, and care.
• Service – we believe that peoplebenefitfrom serving and being served.
• Relationships – we connect individuals and groups to create purposeful partnerships.
• God – we exist toaccomplishGod’s purposes.

”ifany of you spend yourselvesinbehalf of the hungry & satisfy the needs of the oppressed, then your light will rise in the darkness & your night will come like the noonday.”

Responsible To:Assistant Thrift Store Manager and Sales Floor Lead

Job Type:Part Time: Non-Exempt –up to 30hours per week. Position requires availability during regular weekday hours, with occasional Saturdays.

• Accepting donations during donation hours.
• Doing a Quick Sort and put in appropriate containers, like trash, recycle, give to another agency, CCMR, or clean, price, and put on cart to go on the sales floor.
• Keeping walkways and door area clear of items and boxes. If necessary, break down boxes, bag trash and take to the recycling/trash dumpster.
• At the end of the shift make sure area is clean, and things are sent downstairs and put in appropriate places.
• Float between the donation area and the sorting area and assist when needed.

Additional Duties

• Participating inRiverWorksEvents (as outlined in the Employee Handbook)
• Attend training and development opportunities as neededandstaff meetingsas required.
• Performadditionalresponsibilities as assigned.

Qualifications

• High School Diploma
• Ability to work within a team dynamic