Donor Experience Ambassador

Memphis Goodwill Inc.; Memphis (TN); On-site; USD 17,000 - 18,000; Full time

Job summary

Memphis Goodwill Inc. in Riverdale GGC, Memphis, TN, is seeking a part-time Donation Associate to greet donors, assist with unloading donations, and maintain orderly, safe donation areas.

You will help load furniture, provide tax receipts, keep accurate counts, and follow established safety procedures and training. The role requires physical activity and adherence to safety standards in a busy retail environment.

Responsibilities

• Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner.
• Assist donors with the unloading of donations from vehicles, trailers, etc.
• Offer and provide tax receipts to donors.
• Maintains accurate daily counts of donations.
• Process donations according to GGC Processing Procedures.
• Use proper safety procedures when lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
• Maintains a neat, clean, and organized donation drive-through and work area.
• Assist customers with loading furniture and other large items.
• Remove large, purchased items from sales floor, properly tag, and store items in the appropriate will-call section for customer pick-up.
• Assists truck driver with loading and unloading truck.
• Assist with cleaning and maintain the cleanliness of the sales floor and restrooms.
• Always adheres to Memphis Goodwill safety rules.
• Attends in-service and related training as assigned by TLC.

Job description

Memphis Goodwill Inc. in Riverdale GGC, Memphis, TN, is seeking a part-time Donation Associate to greet donors, assist with unloading donations, and maintain orderly, safe donation areas.

You will help load furniture, provide tax receipts, keep accurate counts, and follow established safety procedures and training. The role requires physical activity and adherence to safety standards in a busy retail environment.