Donor Engagement Officer

Trinity Health MI; Grand Rapids (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

DailyPay

Benefits from Day One

Medical, Dental, Vision

PTO

Retirement plan with match

Tuition reimbursement

Referral program

Job summary

Trinity Health MI in Grand Rapids seeks a Donor Engagement Officer to manage a portfolio of mid-level and recurring donors, leveraging data analytics to drive engagement and sustainable giving.

You will collaborate with Foundation leadership to expand donor participation, implement targeted campaigns, and grow the donor pipeline toward major gifts, with comprehensive benefits and daily pay options.

Qualifications

• Bachelor's degree in business or related field such as event planning, public relations, communications, marketing, or advertising.
• Three to five years of fundraising, donor engagement, marketing, sales, business development, customer relationship management, or related field.
• Experience in annual giving, mid-level giving, donor engagement, donor relations, healthcare philanthropy, or nonprofit fundraising; CRM experience.

Responsibilities

• Manage a portfolio of mid-level and recurring donors through personalized cultivation, solicitation, stewardship, and engagement strategies.
• Develop donor acquisition, retention, recapture, and upgrade strategies to strengthen the Foundation's donor pipeline.
• Utilize donor analytics, PRIZM segmentation, giving behavior, and demographic insights to target engagement.
• Lead the Foundation's recurring giving program and growth initiatives.
• Develop mid-level giving strategies to transition donors into major gift portfolios.
• Collaborate with senior leadership to move donors through the philanthropic pipeline.

Skills

Donor analytics

CRM systems

Donor engagement

Communication

Project management

Education

Bachelor's degree

Tools

Donor databases

CRM software

PRIZM segmentation

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Position purpose:

Develops and executes strategies that acquire, retain, engage, and upgrade donors in support of Saint Mary's Foundation fundraising goals. Manages a portfolio of mid-level and recurring donors while leveraging data analytics, donor segmentation, and personalized engagement strategies to build a sustainable donor pipeline. In collaboration with Foundation leadership and philanthropy services staff, identifies opportunities to increase donor participation, strengthen donor loyalty, expand recurring giving, and advance donors toward major gift readiness. Supports donor growth through targeted appeals, giving societies, digital engagement, community fundraising initiatives, and other donor-centered experiences designed to increase philanthropic support for Trinity Health Grand Rapids.

Minimum qualifications:

• Bachelor's degree in business or related field such as event planning, public relations, communications, marketing, or advertising
• Three to five years of experience in fundraising, donor engagement, marketing, sales, business development, customer relationship management, or related field. Experience managing projects, campaigns, or relationship portfolios with measurable outcomes.
• Experience in annual giving, mid-level giving, donor engagement, donor relations, healthcare philanthropy, or nonprofit fundraising. Experience utilizing donor databases, fundraising analytics, donor segmentation tools, and CRM systems. Experience developing donor acquisition, retention, recurring giving, or upgrade strategies. Knowledge of fundraising best practices and donor lifecycle management.

What the Donor Engagement Officer will do:

• Manages a portfolio of mid-level and recurring donors through personalized cultivation, solicitation, stewardship, and engagement strategies designed to increase donor retention and philanthropic support.
• Develops and executes donor acquisition, retention, recapture, and upgrade strategies to strengthen the Foundation's donor pipeline and increase long-term donor value.
• Utilizes donor analytics, PRIZM segmentation, giving behavior, and demographic insights to develop targeted donor engagement and fundraising strategies.
• Leads the Foundation's recurring giving program, including donor acquisition, retention, stewardship, and growth initiatives.
• Develops and manages mid-level giving strategies designed to transition qualified donors into major gift portfolios.
• Collaborates with the Sr. Director, Special Gifts and Foundation leadership to identify donors demonstrating major gift potential and facilitate donor movement through the philanthropic pipeline.

Highlights and Benefits:

• Competitive compensation, DAILYPAY
• Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
• Tuition Reimbursement

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.