Donor Engagement Officer

Trinity Health; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

DailyPay benefits Day One

Full benefits: Medical, Dental, Vision

PTO, Life Insurance, Disability

Retirement with employer match

Tuition Reimbursement

Job summary

Trinity Health Grand Rapids Saint Mary's Foundation is seeking a Donor Engagement Officer responsible for developing and executing strategies to acquire, retain, engage, and upgrade donors. You will manage a portfolio of mid-level and recurring donors, leveraging data analytics and segmentation to grow philanthropy.

The role emphasizes donor growth through targeted appeals, digital engagement, and community fundraising initiatives, with collaboration across Foundation leadership.

Qualifications

• Bachelor's degree in business or related field such as event planning, public relations, communications, marketing, or advertising.
• 3–5 years of fundraising, donor engagement, marketing, sales, business development, customer relationship management, or related field.
• Experience managing projects, campaigns, or relationship portfolios with measurable outcomes.
• Experience in annual giving, mid-level giving, donor engagement, donor relations, healthcare philanthropy, or nonprofit fundraising.
• Experience utilizing donor databases, fundraising analytics, donor segmentation tools, and CRM systems.
• Experience developing donor acquisition, retention, recurring giving, or upgrade strategies.
• Knowledge of fundraising best practices and donor lifecycle management.

Responsibilities

• Manages a portfolio of mid-level and recurring donors through personalized cultivation, solicitation, stewardship, and engagement strategies designed to increase donor retention and philanthropic support.
• Develops and executes donor acquisition, retention, recapture, and upgrade strategies to strengthen the Foundation's donor pipeline and increase long-term donor value.
• Utilizes donor analytics, PRIZM segmentation, giving behavior, and demographic insights to develop targeted donor engagement and fundraising strategies.
• Leads the Foundation's recurring giving program, including donor acquisition, retention, stewardship, and growth initiatives.
• Develops and manages mid-level giving strategies designed to transition qualified donors into major gift portfolios.
• Collaborates with the Sr. Director, Special Gifts and Foundation leadership to identify donors demonstrating major gift potential and facilitate donor movement through the philanthropic pipeline.

Skills

Fundraising experience

Donor engagement

Relationship management

Campaign management

Donor acquisition & retention

Donor lifecycle knowledge

Education

Bachelor's degree in business or related field

Tools

Donor databases

Fundraising analytics

Donor segmentation tools

CRM systems

Job description

Employment Type: Full time
Shift: Day Shift

Description: Position purpose: Develops and executes strategies that acquire, retain, engage, and upgrade donors in support of Saint Mary's Foundation fundraising goals. Manages a portfolio of mid-level and recurring donors while leveraging data analytics, donor segmentation, and personalized engagement strategies to build a sustainable donor pipeline. In collaboration with Foundation leadership and philanthropy services staff, identifies opportunities to increase donor participation, strengthen donor loyalty, expand recurring giving, and advance donors toward major gift readiness. Supports donor growth through targeted appeals, giving societies, digital engagement, community fundraising initiatives, and other donor-centered experiences designed to increase philanthropic support for Trinity Health Grand Rapids.

Minimum qualifications:

• Bachelor's degree in business or related field such as event planning, public relations, communications, marketing, or advertising
• Three to five years of experience in fundraising, donor engagement, marketing, sales, business development, customer relationship management, or related field.
• Experience managing projects, campaigns, or relationship portfolios with measurable outcomes.
• Experience in annual giving, mid-level giving, donor engagement, donor relations, healthcare philanthropy, or nonprofit fundraising.
• Experience utilizing donor databases, fundraising analytics, donor segmentation tools, and CRM systems.
• Experience developing donor acquisition, retention, recurring giving, or upgrade strategies.
• Knowledge of fundraising best practices and donor lifecycle management.

What the Donor Engagement Officer will do:

• Manages a portfolio of mid-level and recurring donors through personalized cultivation, solicitation, stewardship, and engagement strategies designed to increase donor retention and philanthropic support.
• Develops and executes donor acquisition, retention, recapture, and upgrade strategies to strengthen the Foundation's donor pipeline and increase long-term donor value.
• Utilizes donor analytics, PRIZM segmentation, giving behavior, and demographic insights to develop targeted donor engagement and fundraising strategies.
• Leads the Foundation's recurring giving program, including donor acquisition, retention, stewardship, and growth initiatives.
• Develops and manages mid-level giving strategies designed to transition qualified donors into major gift portfolios.
• Collaborates with the Sr. Director, Special Gifts and Foundation leadership to identify donors demonstrating major gift potential and facilitate donor movement through the philanthropic pipeline.

Highlights and Benefits:

• Competitive compensation, DAILYPAY Benefits effective Day One! No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability Retirement savings plan with employer match and contributions.
• Colleague Referral Program to earn cash and prizes.
• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country.
• Tuition Reimbursement.

Our Commitment:

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.