Donor Engagement & Membership Lead (Hybrid)

University of Washington Medical Center; Seattle (WA); Hybrid; USD 71,000 - 106,000; Full time

Job summary

KUOW Puget Sound Public Radio in Seattle is seeking a Membership Manager to lead annual giving, donor engagement, and membership growth across email, direct mail, on-air, web, and social channels. You will shape multi-channel campaigns, messaging, and donor journeys to drive revenue and lifetime value.

The role reports to the Director of Membership, collaborates across the Audience & Revenue Group, and requires at least a bachelor’s degree and 3 years in fundraising or related fields.

Qualifications

• Bachelor’s degree in marketing, communications, nonprofit management or related field.
• Three years’ experience in fundraising, donor relations, or related field. Equivalent combination of education and experience may substitute.
• Demonstrated success in developing and implementing donor/customer engagement strategies.
• Experience building and managing email marketing programs.
• Proficiency in CRM software (Salesforce and Marketing Cloud).
• Strong analytical and problem-solving skills. Advanced skills in data analysis and customer lifecycle optimization.
• Demonstrated ability to manage multiple projects and meet deadlines.

Responsibilities

• Lead the strategy and execution of annual giving programs that strengthen donor acquisition, retention, engagement, and revenue growth across channels.
• Monitor, analyze, and report on the effectiveness of annual giving programs using key metrics such as donor retention, attrition, upgrades, and revenue performance.
• Optimize membership systems, procedures, and technology platforms to improve efficiency, donor experience, and organizational effectiveness. Leverage Salesforce, Marketing Cloud, and other digital tools.
• Support donor cultivation and stewardship through meaningful events and in-station experiences that strengthen relationships with members and donors.
• Other duties as assigned.

Skills

Donor relations

Email campaigns

Campaign planning

Data analysis

Project management

Education

Bachelor’s degree in marketing or related field

Tools

Salesforce

Marketing Cloud

Job description

KUOW Puget Sound Public Radio in Seattle is seeking a Membership Manager to lead annual giving, donor engagement, and membership growth across email, direct mail, on-air, web, and social channels. You will shape multi-channel campaigns, messaging, and donor journeys to drive revenue and lifetime value.

The role reports to the Director of Membership, collaborates across the Audience & Revenue Group, and requires at least a bachelor’s degree and 3 years in fundraising or related fields.