Hybrid Membership Growth & Donor Engagement Lead

FHLB Des Moines; Seattle (WA); Hybrid; USD 71,000 - 106,000; Full time

Job summary

KUOW Puget Sound Public Radio in Seattle seeks a Membership Manager to develop and execute annual giving and membership strategies across email, direct mail, on-air, web, and social channels. You will drive donor acquisition, retention, engagement, and upgrades to support approximately $6–9 million in annual revenue.

Reporting to the Director of Membership, you’ll lead campaigns, steward donors, optimize membership systems (Salesforce, Marketing Cloud), analyze performance, and collaborate

Qualifications

• Bachelor's degree in marketing, communications, nonprofit management or related field.
• Three years' fundraising or donor relations experience.
• Experience developing and implementing donor engagement strategies.
• Experience building and managing email marketing programs.
• Proficiency with CRM software (Salesforce and Marketing Cloud) and data analysis.

Responsibilities

• Lead multi-channel annual giving strategies to acquire, retain, engage, and upgrade donors.
• Monitor donor retention and revenue, providing actionable insights to improve programs.
• Oversee membership systems and technology to streamline donor experience.
• Plan events and in-station experiences to engage and cultivate donors.
• Collaborate across teams and vendors to meet fundraising goals.

Skills

Email marketing campaigns

CRM software

Data analysis

Donor relations

Project management

Education

Bachelor's degree in marketing, communications, nonprofit management, or related field

Tools

Salesforce

Marketing Cloud

Job description

KUOW Puget Sound Public Radio in Seattle seeks a Membership Manager to develop and execute annual giving and membership strategies across email, direct mail, on-air, web, and social channels. You will drive donor acquisition, retention, engagement, and upgrades to support approximately $6–9 million in annual revenue.

Reporting to the Director of Membership, you’ll lead campaigns, steward donors, optimize membership systems (Salesforce, Marketing Cloud), analyze performance, and collaborate