Manager, Fundraising Volunteers

The Greater Boston Food Bank, Inc.; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

The Greater Boston Food Bank, Inc. is seeking a Manager, Fundraising Volunteers to lead recruitment, onboarding, and management of volunteer fundraising leaders and committees.

You will partner with Advancement leadership to scale engagement and drive revenue while ensuring volunteers are supported and activated. This role reports to the Chief Advancement Officer and operates in a hybrid work environment, collaborating cross-functionally with events staff and frontline fundraisers to meet

Qualifications

• 5–7+ years in fundraising or nonprofit development.
• Experience managing volunteer leaders or advisory groups.
• Strong project management and organizational skills.
• CRM experience with data-driven decision making.

Responsibilities

• Lead recruitment, onboarding, training, and management of volunteer fundraisers.
• Drive engagement of committees and volunteer-led outreach to meet fundraising goals.
• Develop tools and resources to support peer-to-peer fundraising.
• Pilot and scale new volunteer fundraising models and events.
• Support annual engagement strategies and communications for committees.
• Coordinate onboarding and management of corporate advisory groups.
• Track fundraising performance and provide regular reporting.

Skills

Fundraising experience

Volunteer management

CRM experience (Salesforce)

Data-driven decision making

Stakeholder engagement

Project management

Communication skills

Collaborative cross-team work

Tools

Salesforce

Job description

Job Title: Manager, Fundraising Volunteers

Reports to: Chief Advancement Officer

Supervisory Position: No

Position Status: Full Time

Travel Required: Yes/No

Position Summary

The Manager, Fundraising Volunteers, is responsible for the strategic recruitment, engagement, and management of volunteer fundraising leaders and committees that advance The Greater Boston Food Bank’s (GBFB) philanthropic goals. This role oversees key volunteer bodies—including the Women Fighting Hunger Committee, Corporate Advisory Council, and other fundraising-focused groups—and builds scalable engagement models that deepen donor relationships and expand revenue generation.

Working cross-functionally with Advancement senior management, frontline fundraisers, and events staff, this position ensures volunteers are equipped, supported, and activated to meet ambitious fundraising targets while strengthening GBFB’s community of advocates.

This role has a matrixed reporting relationship: the Chief Advancement Officer provides strategic direction and goal alignment, while the Senior Vice President of Philanthropic Partnerships oversees day-to-day management, execution, and performance.

Role & Responsibilities

Volunteer Fundraiser & Committee Management

• Lead the recruitment, onboarding, training, and ongoing management of volunteer fundraisers across the Women Fighting Hunger Committee, Corporate Advisory Council, and additional ad hoc or pilot fundraising groups.
• Manage a portfolio of volunteer leaders, actively cultivating relationships, setting expectations, and providing strategic guidance to achieve fundraising goals.
• Develop and distribute tools, materials, and resources to support effective peer-to-peer fundraising and volunteer-led outreach.
• Partner with Advancement senior management to pilot and scale new volunteer fundraising models, engagement opportunities, and events.
• Support committees in expanding year-round engagement strategies beyond single events, increasing retention and long-term value.
• Support committee leaders in internal and external communications.

Corporate Advisory Council & Board Working Groups

• Coordinate the onboarding, engagement, and management of the Corporate Advisory Council and relevant Board Working Groups (e.g., Endowment, Engagement).
• Ensure alignment between volunteer activities and GBFB’s strategic priorities, particularly in advancing corporate partnerships and long-term philanthropic initiatives.
• Facilitate communication between volunteer groups and internal stakeholders, ensuring clarity of goals, progress, and outcomes.

Fundraising Strategy & Execution

• Collaborate with frontline fundraisers and the events team to support volunteer-driven fundraising campaigns, including peer-to-peer efforts and special events such as the Women Fighting Hunger Breakfast.
• Track and analyze volunteer fundraising performance, providing regular reporting and insights to inform strategy and optimize results.
• Conduct benchmarking and research on peer organizations to identify innovative engagement and fundraising practices.

Donor & Volunteer Engagement

• Serve as a primary point of contact for volunteer fundraisers, ensuring a high level of responsiveness and relationship management.
• Partner with Donor Relations and Advancement Operations to support stewardship efforts, including acknowledgments, communications, and recognition initiatives.
• Empower volunteers to confidently represent GBFB’s mission and impact in their networks.

Data Management & Reporting

• Maintain accurate and up-to-date records of volunteer and donor engagement in Salesforce.
• Generate reports and dashboards to monitor progress against fundraising goals and inform Advancement senior management and volunteer stakeholders.
• Ensure data integrity by capturing and entering key interactions, notes, and outcomes from volunteer-led activities.

Administrative & Operational Support

• Provide administrative support to committees and volunteer groups, including:
  • Scheduling meetings and coordinating logistics
  • Preparing and distributing agendas and materials
  • Recording and sharing minutes, action items, and recommendations
  • Tracking follow-ups and accountability against goals
• Support volunteer involvement in planning and executing events, ensuring seamless coordination with internal teams.
• All other duties as assigned.

Skills & Qualifications

• 5–7+ years of experience in fundraising, volunteer management, or nonprofit development.
• Demonstrated success managing volunteer leaders or advisory groups tied to revenue generation.
• Strong project management and organizational skills with attention to detail.
• Experience working with CRM systems (Salesforce preferred) and using data to drive decision-making.
• Excellent interpersonal and communication skills, with the ability to influence and motivate volunteers.
• Ability to work collaboratively across teams and manage multiple priorities in a fast-paced environment.
• Relationship management and stakeholder engagement
• Strategic thinking and execution
• Data-driven decision making
• Volunteer motivation and leadership development
• Operational rigor and follow-through
• Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in an office environment.
• Ability to sit for up to 3 hours at a time.
• Ability to lift up to 25 pounds with or without assistance.
• Ability to use hands for simple grasping and fine manipulations.
• Ability to travel based on business needs.

Work Location

• Hybrid: This role follows a hybrid schedule working in accordance with GBFB’s hybrid work policy on the team’s designated days. This schedule is subject to change based on the organization’s mission to end hunger.