Donor Concierge & Donation Center Associate

Goodwill NCW Jobs; Waupaca (WI); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Goodwill NCW in Wisconsin is seeking a donations warehouse associate at the Waupaca location. You’ll greet donors, unload donations from vehicles, help load and organize items, and maintain accurate daily counts in a busy backroom.

This full-time role requires English fluency, basic math, reliable transportation, and the ability to operate power equipment like pallet jacks and a forklift. A flexible schedule including holidays, evenings, and weekends is expected to support shop needs and ensure

Qualifications

• Time management and prioritization to handle multiple tasks under time constraints.
• Excellent communication and customer service with attention to detail.
• Experience operating power equipment preferred.
• Basic math skills required.
• Fluent in English.
• Experience with computers or willingness to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends.

Responsibilities

• Greets and assists donors to unload donations from vehicles and use team lifts as needed.
• Maintains accurate daily counts of donations.
• Safely loads/unloads trailers.
• Operates power equipment (stacker, power pallet jack, tilt master, compactor, forklift).
• Maintains a clean, safe backroom and completes checklists.
• Sorts donations into correct categories.
• Replaces and labels full gaylords and prepares them for transport.
• Adheres to safe operation of pallet jack and compactor.

Skills

Time management

Communication

Customer service

Attention to detail

Basic math

Fluent English

Computer skills

Flexible schedule

Tools

Stacker

Power pallet jack

Tilt master

Compactor

Forklift

Job description

Goodwill NCW in Wisconsin is seeking a donations warehouse associate at the Waupaca location. You’ll greet donors, unload donations from vehicles, help load and organize items, and maintain accurate daily counts in a busy backroom.

This full-time role requires English fluency, basic math, reliable transportation, and the ability to operate power equipment like pallet jacks and a forklift. A flexible schedule including holidays, evenings, and weekends is expected to support shop needs and ensure