Communications Coordinator/Communications Manager

DuPage Senior Citizens Council; Lombard (IL); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Paid Time Off

Health & Dental Insurance

Life Insurance

401K

Travel Reimbursement

Professional Development Training

LGBTQ+ Cultural Competency Training

Company Sponsored Events

Job summary

DuPage Senior Citizens Council in Lombard, IL seeks a full-time Communications Coordinator/Manager to lead donor-focused communications. The role partners with the Development Director to craft engaging email campaigns, newsletters, and annual fundraising appeals while coordinating digital and print channels.

The position requires 3–6 years in nonprofit communications, strong writing and design skills, and experience with HubSpot and WordPress.

Qualifications

• 3-6 years of nonprofit communications experience.
• Strong writing for multiple audiences and formats.
• Graphic design proficiency with Canva, Adobe Creative Suite, or comparable tools.
• HubSpot email marketing experience preferred given current infrastructure.
• Experience with WordPress or comparable CMS.
• Strong project management for a multi-deadline calendar.
• Excellent interpersonal communication; collaborative and proactive.
• Experience with donor-centric communications and fundraising is a plus.
• Photography or video production experience a plus.

Responsibilities

• Create and execute a 12-month development communications calendar with the Director of Development.
• Design and produce donor-facing communications: emails, newsletters, direct mail, events, and impact reports.
• Write and design a monthly donor-focused digital newsletter.
• Build and manage automated HubSpot sequences (welcome series, recurring giving, year-end appeals).
• Manage direct mail fundraising campaigns and year-end appeals.
• Create graphics, social media content, and visual assets for donor engagement.
• Update and maintain the website, including donation and event pages, with web support.
• Grow DSCC's social media presence on Facebook, Instagram, and LinkedIn.
• Support in-person donor engagement events with signage and materials.
• Collaborate with the Development team to align communications with data and goals.

Skills

Strong writing

Graphic design

HubSpot experience

WordPress CMS

Project management

Interpersonal communication

Donor-centric communications

Photography/Video (plus)

Tools

HubSpot

WordPress

Canva

Adobe Creative Suite

Microsoft Office

Job description

Description

The DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County.

About The Role

DSCC is looking for a full time, on-site Communications Coordinator/Communications Manager who reports to the Development Director.

Communications Coordinator/Communications Manager Responsibilities/Tasks

• Create and execute a 12-month development communications calendar, in partnership with the Director of Development, covering all digital and print channels.
• Design and produce all donor-facing communications: email campaigns, newsletters, direct mail appeals, event invitations, thank you cards, and impact reports.
• Write and design a monthly donor-focused digital newsletter - reoriented toward the donor perspective, with impact stories, program updates, and a giving call to action.
• Build and manage automated digital communication sequences in HubSpot, including the new donor welcome series, recurring giving program communications, year-end appeal sequences, and event follow-up campaigns.
• Manage all direct mail fundraising campaigns, including the year-end appeal, holiday card campaign, and any direct mail tied to DSCC's fundraising events.
• Create graphics, social media content, and visual assets that support donor engagement.
• Update and maintain the website, including donation pages, event pages, and organizational information, in coordination with any external web support.
• Manage and grow DSCC's social media presence across Facebook, Instagram, and LinkedIn, with a particular focus on storytelling, brand awareness, and audience growth.
• Support in-person donor engagement events with signage, printed materials, digital displays, and event communications.
• Collaborate closely with the Director of Development and Development Operations Coordinator to ensure all communications are integrated with donor data, campaign goals, and stewardship timelines.

Job Benefits

• $58,000 - $78,000 commensurate with experience
• Paid Time Off (10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays)
• Health (HMO or PPO) and Dental PPO
• 100% employer-paid life insurance, short/long-term disability
• 401K
• Travel Reimbursement
• Professional Development Training
• LGBTQ+ Cultural Competency Training
• Company Sponsored Events

Requirements

Qualifications

• 3-6 years of experience in nonprofit communications, marketing, or a closely related field.
• Strong writing skills - ability to write for multiple audiences and in multiple formats (email, social media, print, website copy, press releases).
• Graphic design proficiency (Canva, Adobe Creative Suite, or comparable tools).
• Fluency with email marketing platforms - HubSpot experience strongly preferred given existing organizational infrastructure.
• Comfort with website content management systems (WordPress or comparable).
• Strong project management skills - demonstrable ability to manage a complex communications calendar with multiple concurrent deadlines.
• Excellent interpersonal communication skills; collaborative, responsive, and proactive in coordinating across the development team.
• Experience with or genuine interest in donor-centric communications and fundraising; an understanding that the goal of communications is not just awareness but relationship and revenue.
• Photography, video production, or media relations experience a plus.

Skills/Experience Desired

• Strong organizational, communication, research, project management, writing skills, PC pro?cient, and Microsoft software
• Experience working with tight time frames and quick decision-making in a fast-paced environment
• Ability to establish and maintain effective working relationships with employees, other agencies, and the public
• Ability to interact well with older adults
• Excellent communication and problem-solving skills
• Excellent verbal and written communication