Donor Communication Officer - Foundation - Full Time 8 Hours Exempt (Non-Union, Exempt)

University of Southern California; Arcadia (CA); On-site; USD 100,000 - 165,000; Full time

Job summary

The University of Southern California Arcadia Hospital seeks a Donor Communications Officer to design and lead the message strategy that inspires philanthropy, deepens donor engagement, and maximizes fundraising opportunities. You will translate medical advances and healthcare equity into compelling narratives that resonate with supporters.

A key focus is launching the communications plan for the Foundation’s 125th year celebration and fundraising initiative, illustrating how donations elevate

Qualifications

• Master-level writing, editing, and storytelling with ability to convey urgency and complex medical concepts.
• Proven track record of leading the creative process with collaboration and sound judgment.
• Expert familiarity with hospital donor databases/CRMs (Raiser’s Edge, Blackbaud) and modern email marketing tools.
• Understanding of healthcare philanthropy, grateful patient fundraising models, and HIPAA compliance.

Responsibilities

• Design and lead the overarching donor message strategy to inspire philanthropy.
• Translate complex medical advances into emotionally resonant narratives for diverse audiences.
• Design, launch, and execute communications for the 125th year celebration and fundraising initiative.
• Demonstrate how donor investments elevate patient care and save lives in the community.

Skills

Master-level writing

Creative leadership

CRM experience

HIPAA understanding

Education

Bachelor’s degree in English/Comm

Master’s degree (preferred)

Tools

Raiser's Edge

Blackbaud

Email marketing tools

Job description

The Donor Communications Officer designs and leads the overarching message strategy to inspire philanthropy, deepen donor engagement, and maximize fundraising opportunities. As a strategic storyteller, you will translate complex medical advancements, clinical triumphs, and healthcare equity initiatives into powerful, emotionally resonant narratives. A central priority for this role will be designing, launching, and executing the communication strategy for the Foundation's upcoming 125th year celebration and fundraising initiative, showing supporters exactly how their investments elevate patient care and save lives in our community.

Minimum Education

• Bachelor's Degree Major in English, Literature, Philosophy, Communications, etc.

Minimum Experience

• 7-10 years Experience in healthcare fundraising, hospital foundation communications, institutional advancement, medical public relations, entertainment/storytelling, etc.

Minimum Skills

• Master-level writing, editing, and storytelling skills with a demonstrated ability to convey emotional urgency and complex medical concepts in accessible, inspiring terms.
• Proven track record of leading and managing the creative process with collaboration. Demonstrated sound judgement in navigating various work environments with ability to serve as thought partner to team leaders.
• Expert familiarity with hospital donor databases/CRMs (e.g., Raiser's Edge, Blackbaud) and modern email marketing tools.
• Understanding of healthcare philanthropy, grateful patient fundraising models, and strict adherence to HIPAA compliance and patient privacy standards.

Preferred Education

• Master's degree

Pay Transparency

The salary rate range for this position is $99,507 - $164,559 annually. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.