Donor Communication Officer - Foundation - Full Time 8 Hours Exempt (Non-Union, Exempt)

Keck Medicine of USC; Arcadia (CA); On-site; USD 100,000 - 165,000; Full time

Job summary

Keck Medicine of USC seeks a Donor Communications Officer to craft and lead the full donor messaging strategy. You will translate medical and healthcare equity initiatives into powerful narratives, inspiring philanthropy and deepening engagement with a community of supporters.

You will design and execute the communications plan for the Foundation’s 125th anniversary fundraising initiative, showing how gifts elevate patient care and save lives locally.

Qualifications

• Minimum education: Bachelor’s Degree in English, Literature, Philosophy, Communications, etc.

Responsibilities

• Design and lead the overarching donor communications strategy to inspire philanthropy and deepen engagement.
• Translate medical advancements and healthcare equity initiatives into emotionally resonant narratives.
• Design, launch, and execute communication plans for the 125th year celebration and fundraising initiative.
• Collaborate with team leaders as a thought partner and manage the creative process.

Skills

Storytelling

Writing

Editing

Collaboration

Strategic thinking

HIPAA compliance knowledge

CRM experience

Email marketing tools

Stakeholder partnership

Education

Bachelor's degree

Master’s degree

Tools

Raiser’s Edge

Blackbaud

Email marketing tools

Job description

The Donor Communications Officer designs and leads the overarching message strategy to inspire philanthropy, deepen donor engagement, and maximize fundraising opportunities. As a strategic storyteller, you will translate complex medical advancements, clinical triumphs, and healthcare equity initiatives into powerful, emotionally resonant narratives. A central priority for this role will be designing, launching, and executing the communication strategy for the Foundation's upcoming 125th year celebration and fundraising initiative, showing supporters exactly how their investments elevate patient care and save lives in our community.

Minimum Education: Bachelor’s Degree Major in English, Literature, Philosophy, Communications, etc. Minimum Experience: 7-10 years Experience in healthcare fundraising, hospital foundation communications, institutional advancement, medical public relations, entertainment/storytelling, etc. Minimum Skills: Master-level writing, editing, and storytelling skills with a demonstrated ability to convey emotional urgency and complex medical concepts in accessible, inspiring terms. Proven track record of leading and managing the creative process with collaboration. Demonstrated sound judgement in navigating various work environments with ability to serve as thought partner to team leaders. Expert familiarity with hospital donor databases/CRMs (e.g., Raiser's Edge, Blackbaud) and modern email marketing tools. Understanding of healthcare philanthropy, grateful patient fundraising models, and strict adherence to HIPAA compliance and patient privacy standards. Preferred Education: Master’s degree Pay Transparency The salary rate range for this position is $99,507 - $164,559 annually. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.