Donor Center Phlebotomist

American Red Cross; Bedford (MA); On-site; USD 25,310 - 36,048; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401K with up to 6% company match

PTO starting at 15 days a year

Paid Family Leave

Job summary

The American Red Cross is seeking a compassionate Phlebotomist in Bedford, Massachusetts. You will play a crucial role in the blood collection process, leveraging your healthcare and customer service skills to engage with volunteer donors. Responsibilities include creating a welcoming environment for donors, ensuring the safety of blood collection, and meeting compliance standards. A minimum of an Associate’s degree and relevant experience are required. The position offers competitive pay and comprehensive benefits including medical and dental plans.

Qualifications

• Minimum of one year customer service experience in a public setting.
• Physical requirements include lifting and standing for long periods.
• Basic computer skills required.

Responsibilities

• Connect personally with donors and explain the impact of their donations.
• Collaborate with the team to maintain a welcoming environment.
• Ensure blood collection meets regulatory requirements.

Skills

Customer service experience

Detail-oriented

Basic computer skills

Manual dexterity

Education

Associate’s degree or equivalent

Tools

Microsoft Office applications

Job description

Job Description

We provide paid training—no prior medical experience required! Phlebotomy experience preferred.

Joining The American Red Cross is like nothing else—it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Job Overview

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole

Key Responsibilities

• Take the time to personally connect with donors—listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detail-oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.

Schedule (Bedford, Massachusetts)

• Variable hours; 4 × 10 hour shifts
• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
• Schedule is provided two to three weeks in advance.

Pay Information

• Pay Rate: $22.27/hour

Minimum Qualifications

• Associate’s degree OR a combination of education and work experience is required.
• Minimum of one year customer service experience in a public setting is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
• Basic computer skills are required. Must be proficient with Microsoft Office applications.

Preferred Qualifications

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Equal Opportunity

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified Applicants

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

To view the EEOC Summary of Rights, click here: Summary of Rights