Donor Center Phlebotomist

American Red Cross; Blacksburg (VA); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) with up to 6% company match

Paid Family Leave

15 days of PTO

11 paid holidays

Job summary

The American Red Cross is looking for a skilled individual to assist in the blood collection process at its site in Blacksburg, Virginia. Your role will involve engaging with donors and collaborating with a team to create a positive experience. We offer paid phlebotomy training, helping you to advance your career in healthcare.

The position requires an Associate's degree or relevant experience, with a strong emphasis on customer service and attention to detail. Benefits include medical, dental, and vision plans, along with paid time off and a 401(k) with company match.

Qualifications

• At least one year of customer service experience in a public setting is required.
• Must have a valid driver's license with a good driving record.
• Physical requirements may include lifting and standing for long periods.

Responsibilities

• Connect personally with donors to enhance their donation experience.
• Collaborate with teammates to ensure a welcoming environment for donors.
• Ensure regulatory compliance and safety during blood collection.

Skills

Customer service skills

Detail oriented

Basic computer skills

Education

Associate's degree or equivalent experience

Tools

Microsoft Office applications

Job description

Job Overview

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

The Red Cross offers paid phlebotomy training to help you grow your healthcare skills and career within the nation's top humanitarian organization.

Key Responsibilities

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so volunteer donors feel comfortable coming back again and again.
• Be detail oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.

Standard Schedule (Blacksburg, Virginia)

• Variable schedule (4-5 days per week)
• Shifts on any of the following days: Monday–Wednesday, Friday–Sunday; working hours range from 6:45 am–5:15 pm. Will be scheduled to work on any combination of these days.
• Schedule is provided two to three weeks in advance.
• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, weekends, and holidays.

Pay Information

• Starting rate $21.85/hour

Minimum Qualifications

• Associate's degree or a combination of education and work experience is required.
• Minimum of one year customer service experience in a public setting is required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills are required. Must be proficient with Microsoft Office applications.

Preferred Qualifications

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401(k) with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Equal Opportunity

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.