Donor Center Phlebotomist

American Red Cross; Roanoke (VA); On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Health Spending Accounts

401K with up to 6% company match

Paid Family Leave

Employee Assistance Program

Job summary

The American Red Cross is seeking a phlebotomist in Roanoke, Virginia. This role requires a commitment to creating a welcoming environment for volunteer donors while ensuring compliance with blood collection safety procedures.

Applicants should possess an associate's degree or equivalent experience, along with at least one year of customer service experience. We offer competitive compensation starting at $21.85 per hour and a variety of benefits including medical plans and paid time off.

Qualifications

• One year of customer service experience in a public setting.
• Valid driver's license with a good driving record.
• Ability to lift heavy weights, sit or stand for long periods.

Responsibilities

• Assist with blood collection processes at fixed site locations.
• Create a welcoming environment for volunteer donors.
• Ensure compliance with safety procedures during blood collection.

Skills

Customer service experience

Detail-oriented

Basic computer skills

Education

Associate's degree or equivalent experience

Tools

Microsoft Office applications

Job description

Job Description:

We provide paid training – no prior medical experience required. Phlebotomy experience preferred.

Joining the American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

What You Need to Know (Job Overview):

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

Learn more about being a phlebotomist and the impact you can make in this position: rdcrss.org/lifesavingrole

Where Your Career Is a Force for Good (Key Responsibilities):

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detail‑oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.

Standard Schedule – Blacksburg, Virginia

• Variable schedule (4–5 days per week).
• Shifts on any of the following days: Monday-Wednesday, Friday-Sunday; working hours range from 6:45 am‑5:15 pm. Will be scheduled to work on any combination of these days.
• Schedule is provided two to three weeks in advance.
• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, weekends, and holidays.

Pay Information:

• Starting rate $21.85 per hour.

What You Need to Succeed (Minimum Qualifications):

• Associate's degree or a combination of education and work experience is required.
• Minimum of one year customer service experience in a public setting is required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills are required. Must be proficient with Microsoft Office applications.

What Will Give You the Competitive Edge (Preferred Qualifications):

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
• Prior leadership experience.

Benefits for You:

• Medical, Dental, and Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO: Starting 15 days a year; based on type of job and tenure.
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
• 401K with up to 6% company match.
• Paid Family Leave.
• Employee Assistance.
• Disability and Insurance: Short & Long Term.
• Service Awards and recognition.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.