Donor Center Associate: Sorting & Guest Service

Goodwill of North Georgia; Sandy Springs (GA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Paid time off

Employee discount

Health, dental and vision insurance

Uniforms provided

Free job skills training

Job summary

Goodwill of North Georgia is seeking a Donor Specialist to accurately sort and grade donated items at our Sandy Springs location. The role focuses on efficient processing to support store readiness and uphold quality standards while delivering friendly guest service.

Responsibilities include confirming donation receipts, answering guest questions, sorting items, and following SOPs. The position offers benefits and opportunities for skill development within a mission-driven organization.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.

Responsibilities

• Thoroughly examine and grade donated goods to sell in Retail stores.
• Process goods in an accelerated manner to meet production goals.
• Display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Sort donations into designated categories and communicate with management as needed.

Skills

Basic math

Reading skills

Oral and written communication

Interpersonal skills

Customer service

Education

High School Diploma or GED

Job description

Goodwill of North Georgia is seeking a Donor Specialist to accurately sort and grade donated items at our Sandy Springs location. The role focuses on efficient processing to support store readiness and uphold quality standards while delivering friendly guest service.

Responsibilities include confirming donation receipts, answering guest questions, sorting items, and following SOPs. The position offers benefits and opportunities for skill development within a mission-driven organization.