Donor Care Team Leader

Vitalant; Memphis, Northern (TN, KY); Hybrid; USD 72,150,000 - 74,558,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K + 5% company match

Tuition assistance up to $5k per year

Life and AD&D insurance

Disability insurance

Paid time off

Job summary

Vitalant in Memphis, TN seeks a Lead Mobile Phlebotomist to guide donor care teams and conduct blood drives across the city. The role focuses on creating comfortable, efficient donation experiences while coaching staff and coordinating on-site operations.

Requirements include a high school diploma, CDL eligibility, travel willingness, and phlebotomy experience. This full-time position offers strong benefits and opportunities to lead a crucial community service.

Qualifications

• High School Diploma or GED.
• Active driver's license with a clean driving record.
• Ability to complete and pass CDL license program.
• Ability to travel as required.
• Successful completion of supervisory training program within six months.
• Two years phlebotomy experience preferred.

Responsibilities

• Function as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.
• Serve as the primary point of contact for blood drive coordinators on-site
• Coordinate the set up and breakdown of equipment for mobile blood drives.
• Ensure the comfort and information of blood donors during phlebotomy process.
• Assist the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.
• Drive company vehicles including vans, buses to drive sites

Skills

Phlebotomy experience

Supervisory training

Travel readiness

CDL license program

Driver's license

CDL training

Education

High School Diploma or GED

Job description

Job Description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non‑profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Vitalant is seeking a Lead Phlebotomist dedicated to making a positive difference. If you are customer-focused and impact‑inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Lead Mobile Phlebotomist is vital. You will assist Vitalant's donor care team as a lead in creating comfortable, convenient, and consistent blood donation experiences for our donor volunteers, most days you'll conduct a blood drive around town in one of our buses; other days you'll interact with donors at one of our local donation centers. Every day you will help save lives and have a vital impact on your community.

What to Expect

Work Shift (if applicable): Shift 1 (United States of America)

Schedule: Sunday - Saturday variable hours with 2 days off

Start Date: October 12, 2026

Salary & Benefits

Base Pay: $25.18 - $26.02 / Hour

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

Responsibilities

• Function as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.
• Serve as the primary point of contact for blood drive coordinators on-site
• Coordinate the set up and breakdown of equipment for mobile blood drives.
• Ensure the comfort and information of blood donors during phlebotomy process.
• Assist the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.
• Drive company vehicles including vans, buses to drive sites

Qualifications

• High School Diploma or GED
• Active driver's license with a clean driving record
• Ability to complete and pass CDL license program
• Ability to travel as required
• Successful completion of supervisory training program within six months
• Two years phlebotomy experience preferred

Location

Location: 1040 Madison Avenue Memphis, TN 38104

Job Category

Phlebotomy Services

Contact Information

Contact Information: [e-mail]

Equal Opportunity

Vitalant is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send us an email to [e-mail] to let us know the nature of your request.