Donations Warehouse Associate: Customer-Focused & Impactful

Goodwill Southeast Georgia; Saint Simons Island (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Associate Success Program

Health, dental, and retirement plans

PTO and holidays

Career advancement opportunities

Free training and development

Job summary

Goodwill Southeast Georgia is seeking a Donation Warehouse Associate to greet donors, assist with unloading donations, and ensure 100% donor and customer satisfaction while following safety practices. You will break down donations, categorize items, maintain clean work areas, and process donations within 24 hours.

The role offers training, benefits, and opportunities for advancement, with strong community impact.

Qualifications

• High School diploma or GED, or equivalent job-related experience.
• Strong interpersonal communication skills.
• Ability to quickly assess donated goods and determine appropriate routing.
• Functional reading and writing skills.
• Good eyesight and color vision.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Ability to lift and carry 40-60 pounds.
• Ability to push or pull up to 100 pounds.
• Frequent standing, bending, kneeling, reaching, stooping, squatting, and pushing.
• Work performed both indoors and outdoors, with exposure to various weather conditions.
• Exposure to dust and moderate levels of physical exertion.
• Ability to adapt to a fast-paced work environment with occasional short deadlines.

Responsibilities

• Ensure 100% donor and customer satisfaction.
• Greet donors promptly, courteously, and with a friendly demeanor.
• Assist donors in unloading donations and offer tax receipts.
• Maintain accurate daily donation counts.
• Process hard goods as a priority.
• Ensure all donations are processed within 24 hours.
• Keep the drive-through and work area clean, neat, and organized.
• Transport trash to the compactor or dumpster and operate the compactor as needed.
• Provide excellent customer service to all customers.
• Attend training sessions as assigned.
• Work with store management to meet store goals and deadlines.

Skills

Interpersonal communication

Flexibility

Reading and writing skills

Safety awareness

Hard work ethic

Education

High School diploma or GED

Job description

Goodwill Southeast Georgia is seeking a Donation Warehouse Associate to greet donors, assist with unloading donations, and ensure 100% donor and customer satisfaction while following safety practices. You will break down donations, categorize items, maintain clean work areas, and process donations within 24 hours.

The role offers training, benefits, and opportunities for advancement, with strong community impact.