Donations & Retail Flow Associate

Goodwill-Industries; Plymouth (IN); On-site; USD 25,000 - 33,000; Full time

Job summary

Goodwill-Industries in Plymouth, IN seeks a Retail Donation & Stock Associate to efficiently receive, sort, price, tag, and stock donated items for sale. You will help maintain a fast-paced store floor and backroom, greet donors, handle transactions, and support the Store Manager with daily operations.

You will follow Kaizen standards to improve efficiency, stay organized, collaborate with teammates, and adapt to changing priorities while upholding safety procedures and excellent customer

Qualifications

• Excellent customer service skills to engage with donors and customers.
• Friendly, approachable demeanor with professionalism.
• Strong attention to detail when sorting, pricing, and labeling items.
• Ability to quickly learn donation policies and store guidelines.
• Basic understanding of safety protocols and lifting techniques.
• Able to work efficiently in a fast-paced environment with accuracy.
• Strong teamwork and communication with colleagues and supervisors.
• Flexible availability to meet store needs.

Responsibilities

• Greet customers warmly and provide outstanding service to donors and shoppers.
• Track inventory, perform regular counts, restock merchandise, and report discrepancies to management.
• Process customer purchases using POS, handle cash and transactions, and assist with end-of-day balancing.
• Uphold Kaizen standards to improve efficiency, organization, and workflow.
• Collaborate with team members and supervisors to support store operations and adapt to priorities.

Skills

Customer Service

Attention to Detail

Safety Awareness

Teamwork

Policy Knowledge

Communication

Flexibility

Job description

Goodwill-Industries in Plymouth, IN seeks a Retail Donation & Stock Associate to efficiently receive, sort, price, tag, and stock donated items for sale. You will help maintain a fast-paced store floor and backroom, greet donors, handle transactions, and support the Store Manager with daily operations.

You will follow Kaizen standards to improve efficiency, stay organized, collaborate with teammates, and adapt to changing priorities while upholding safety procedures and excellent customer