Donations & Retail Associate — Serve Community & Sustain

Land Of Lincoln Goodwill Industries; Savoy (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Land Of Lincoln Goodwill Industries (LLGI) in Savoy, IL seeks a part-time Retail Associate to serve as the face of our mission, handling donated goods, processing donations at the door, pricing, stocking, and operating cash registers with accuracy and care.

You will work with minimum supervision, focus on customer/donor satisfaction, and meet sales goals while maintaining store standards. This role engages in teamwork, reliability, and adherence to LLGI policies and safety guidelines.

Qualifications

• Must be at least 16 years of age.
• Basic math skills.
• Interacts with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality.
• Requires a high level of professionalism, integrity, business conduct, and ethical behavior.

Responsibilities

• Provide excellent customer service to all stakeholders.
• Performs all register transactions accurately.
• Maintain cash register stock level according to standards.
• Follow general housekeeping standards.
• Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing.
• Understand and achieve quotas to meet sales goals.
• Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems.
• Merchandise sales floor when needed.
• Recovering to maintain sales floor product levels and to keep the store cleaned and organized.
• Perform janitorial and housekeeping duties as assigned.
• Ensure product is properly merchandised (Sized and categorized).
• Check, accept, unload, and process donations from the customer using donated procedures at the door.
• Accurately maintain daily donation records.
• Unload and load trailers and straight trucks according to standards.

Skills

Adaptability

Managing Conflict

Stress Tolerance

Communication

Tenacity

Sense of Urgency

Job description

Land Of Lincoln Goodwill Industries (LLGI) in Savoy, IL seeks a part-time Retail Associate to serve as the face of our mission, handling donated goods, processing donations at the door, pricing, stocking, and operating cash registers with accuracy and care.

You will work with minimum supervision, focus on customer/donor satisfaction, and meet sales goals while maintaining store standards. This role engages in teamwork, reliability, and adherence to LLGI policies and safety guidelines.