Community-Focused Retail Associate

Land-of-Lincoln-Goodwill-Industrie; Danville (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Land-of-Lincoln-Goodwill-Industrie in Danville, IL is seeking a Retail Associate to welcome customers, process donations, price and stock merchandise, and operate cash registers with integrity.

The role is part-time in Retail Operations, reporting to the General Manager. You will help meet sales goals while maintaining store standards and following LLGI policies, safety guidelines, and a team-focused environment.

Qualifications

• Must be at least 16 years of age.
• Basic math skills.
• Interacts with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality.
• Works independently while fostering a strong team atmosphere.
• Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion.

Responsibilities

• Provide excellent customer service to all stakeholders
• Performs all register transactions accurately
• Maintain cash register stock level according to standards
• Follow general housekeeping standards
• Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
• Understand and achieve quotas to meet sales goals
• Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
• Merchandise sales floor when needed
• Recovering to maintain sales floor product levels and to keep the store cleaned and organized
• Perform janitorial and housekeeping duties as assigned
• Ensure product is properly merchandised (Sized and categorized)
• Check, accept, unload, and process donations from the customer using GRATIS at the door
• Accurately maintain daily donation records
• Unload and load trailers and straight trucks according to standards
• Perform opening and closing donation door procedures
• Unload, inspect, sort, and process donated goods following the current LLGI SOP
• Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area
• Transport stock to and from workstations
• Assume responsibility and accountability for the completion of job duties to meet production goals
• Contribute to team success by involving others in work processes, decisions, and actions
• Assist processors in swapping full equipment with empty ones to expedite operations
• Help price furniture and keep it going from the door directly to the sales floor
• Assist in cutting cardboard and filling the cardboard gaylords
• Demonstrates professionalism, integrity, and ethical behavior
• Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters
• Follow LLGI safety guidelines
• Understands and follows LLGI policies and procedures.
• Embraces the mission, vision, and values of LLGI.
• Place product into proper containers for placement on the sales floor.

Skills

Adaptability

Managing Conflict

Stress Tolerance

Communication

Tenacity

Sense of Urgency

Basic math skills

Education

Age 16 or older

Tools

Cash register

Bar-code reader

Price tagging gun

Job description

Land-of-Lincoln-Goodwill-Industrie in Danville, IL is seeking a Retail Associate to welcome customers, process donations, price and stock merchandise, and operate cash registers with integrity.

The role is part-time in Retail Operations, reporting to the General Manager. You will help meet sales goals while maintaining store standards and following LLGI policies, safety guidelines, and a team-focused environment.