Donations & Retail Associate

Land-of-Lincoln-Goodwill-Industrie; Springfield (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Land-of-Lincoln-Goodwill-Industrie in Springfield, IL is seeking a part-time Retail Associate to be the face of our mission, handling donated goods, pricing, stocking, and cashier duties while delivering excellent customer service to donors and shoppers.

The role requires minimal supervision, a focus on the customer experience, and adherence to LLGI policies. You will support merchandising, maintain inventory, and help keep the store organized and clean throughout shifts.

Qualifications

• Basic math skills
• Understands and follows LLGI policies and procedures
• Ability to be consistently at work and on time on scheduled work days
• Embraces the mission, vision, and values of LLGI

Responsibilities

• Provide excellent service to customers and donors
• Performs all register transactions accurately
• Maintain cash register stock level according to standards
• Follow general housekeeping standards
• Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
• Understand and achieve quotas to meet sales goals
• Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
• Merchandise sales floor when needed
• Recovering to maintain sales floor product levels and to keep the store cleaned and organized
• Perform janitorial and housekeeping duties as needed
• Maintain sales floor stock level
• Ensure product is properly merchandised and categorized
• Check, accept, unload and process donations from the customer
• Accurately maintain daily donation records
• Sort and process donations according to SOP
• Unload and load trailers and straight trucks according to standards
• Prepare required donation records and reports
• Unload, inspect, and sort donated goods following SOP
• Grade by using quality specifications, sort into bins, price according to SOP
• Transport stock to and from workstations
• Manage time to complete work efficiently and meet production standards
• Contribute to team success by involving others in work processes
• Assist in cutting cardboard and filling the cardboard gaylords

Skills

Adaptability

Managing Conflict

Stress Tolerance

Communication

Tenacity

Urgency

Education

None

Job description

Land-of-Lincoln-Goodwill-Industrie in Springfield, IL is seeking a part-time Retail Associate to be the face of our mission, handling donated goods, pricing, stocking, and cashier duties while delivering excellent customer service to donors and shoppers.

The role requires minimal supervision, a focus on the customer experience, and adherence to LLGI policies. You will support merchandising, maintain inventory, and help keep the store organized and clean throughout shifts.