Donations Lead - Arlington

QuickCruit, Inc.; Jacksonville (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

The Church of Eleven22 is seeking a Donations Lead for Arlington to supervise daily donation operations, deliver outstanding customer service, and drive sales. You will lead staff, train volunteers, and help recruit and retain team members in a ministry-focused retail environment.

Key duties include opening/closing, inventory execution, and ensuring a welcoming donor experience while modeling the church's values and gospel-centered ministry.

Qualifications

• One to two years of relevant work experience or volunteer hours, including retail or warehouse experience.
• Two to three years of management experience preferred.
• High school diploma preferred.
• Must have excellent driving record, as verified through the state Motor Vehicle Department.
• Ability to become forklift certified (in-house certification available).

Responsibilities

• Lead the team in the absence of the Assistant Manager—zoning staff, daily duties, replenishment.
• Perform opening and closing procedures and manage donations operations.
• Drive sales by executing daily inventory operations and delivering excellent customer service.
• Support customer experience as needed and maintain organized donation areas.
• Assist in recruitment, training development, coordination and supervision of staff.

Skills

Leadership

Customer service

Training

Recruitment

Team motivation

Communication

Organizational skills

Problem solving

Education

High school diploma

Two to three years management experience

Tools

Forklift certified

Job description

# Donations Lead - ArlingtonThe Church of Eleven22 · Jacksonville, ARTailor My ResumeStart free. No credit card.### DescriptionPosition at Hope’s Closet Thrift Job Title: Donations Lead - Arlington Ministry /Department : Hope’s Closet Thrift Store — Arlington Reports to: Assistant Manager of Donations Status: Full-time, n on- e xempt Supervisory Role: Yes , Donations A ssociates and s erve s taff Objective To support and lead daily donation operations while providing exceptional customer service, driving sales and serving as a minister of the gospel in order to fulfill the vision of The Church of Eleven22 and Hope's Closet: a movement for all people to discover and deepen a relationship with Jesus Christ. Key Responsibilities Minister of the gospe l Share personal testimony and the g ospel, actively care for and disciple staff and serve team members through relational engagement and recognition and pray with customers and serve staff Help create an inspiring team environment through participating and celebrating team goals and demonstrating a proactive work culture Assist in care and discipling staff and serve staf f Perform opening and closing procedures Drive sales by executing daily operations of inventory and providing excellent customer service to donors and customers Maintain organization in donations operations — processing area, donation door, warehouse side and stockroom Support in the customer experience department as needed Lead the team in the absence of the Assistant Manager — zoning staff, following up on daily duties, processing and replenishment Assist in recruitment and retention of serve staff Assist in training development, coordination and supervision of Hope's Closet donations associates and serve staff in operations, serving and ministry opportunities Discover training opportunities and collaborate with managers to provide coaching for team members Help lead and create an inspiring team environment through setting and celebrating team goals, casting vision and demonstrating a proactive work culture Competencies Model Hope’s Closet mission, vision and core values Demonstrated ability to make disciples who make disciples Strong, pro-active communication (verbal and written) and interpersonal skills Possess strong organizational, planning, detail - oriented and problem-solving skills Ability to adapt to change Ability to maintain strict confidentiality Education and Experience One to two years of relevant work experience or volunteer hours, including retail or warehouse experience preferred Two to three years of management experience preferred High school diploma preferred Must have excellent driving record, as verified through the state Motor Vehicle Departmen t Ability to be forklift certified (in–house certification available) Position Type/Expected Hours of Work This is a full -time, non-exempt position that reports to the Assistant Store Manager — Donations. Workd ays may vary based on the needs of the store and special events , and schedule flexibility is required. Weekend and holiday hours are a must to support the needs of the store. The church has several big events (“All-Skates”) throughout the year to help further the mission of The Church of Eleven22 and Hope’s Closet. We encourage all staff to participate and serve at these events. The stores are closed during these events to ensure The Hope’s Closet team has the opportunity to participate in the spiritual formation of the church. Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ. Work Environment This role operates in a professional retail setting, including the sales floor and warehouse/stockroom areas, with occasional outdoor work in varying weather conditions. The position involves regular use of cash registers, rolling racks, retail fixtures, furniture carts, ladders and dollies. Physical Demands Must be able to stand and walk on concrete surfaces for extended periods; bend, lift, grasp, reach, push and pull materials , navigate uneven surfaces, ladders and stairs and lift up to 50 lbs. Ability to work efficiently in a fast-paced environment. Code of Conduct We live authenticity We are g ospel- c entered and m ission- f ocused We are family We are lifelong learners We aim for excellence in the experience with zero excess We choose to trust We pray 1 st and decide 2 nd We glorify God by honoring others Our team unites under clear vision We walk in humble confidence EEO Statement Hope’s Closet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. Hope’s Closet reserves the right to discriminate on the basis of religion to the full extent permitted by law.