Donations Associate - Arlington (Seasonal)

Hope’s Closet Thrift; United States; On-site; USD 20,664 - 27,552; Part time

Job summary

Hope’s Closet Thrift in Arlington seeks a part-time Donations Associate to support daily operations and provide exceptional customer service. This role involves executing daily inventory tasks, maintaining organization in the donations area, and assisting in staff supervision.

Ideal candidates will have a high school diploma, relevant retail or warehouse experience, and the ability to lift up to 50 pounds. A forklift certification is also preferred. Weekend and holiday work is required for this seasonal position.

Qualifications

• Completion of a high school diploma required.
• 2-3 years of relevant work experience, including retail or warehouse experience.
• 2-3 years management experience preferred.

Responsibilities

• Support daily donations operations while providing excellent customer service.
• Drive sales by executing daily operations and maintaining organization.
• Assist in training and supervision of donations staff.

Skills

Strong proactive communication skills

Organizational skills

Problem-solving skills

Ability to work in a fast-paced environment

Team communication

Education

High school diploma

Retail or warehouse experience (2-3 years)

Management experience (2-3 years)

Tools

Forklift certification

Job description

Job Title: Donations Associate Arlington

Ministry/Department: Hope’s Closet

Reports to: Assistant Manager of Donations

Status: Part-time /Hourly (Seasonal)

Supervisory Role: N/A

Objective

To support and lead daily donations operations while providing excellent customer service and keeping focus on The Church of Eleven22 and Hope’s Closet’s vision of being a movement for all people to discover and deepen a relationship with Jesus Christ. This is a non‑exempt part‑time position.

Key Responsibilities

• Minister of the gospel
• Drive sales by executing daily operations of inventory and providing excellent customer service to our donors and customers
• Maintain organization in donations operation – processing area, donation door, warehouse side and stockroom
• Assist in training, coordination and supervision of donations staff and serve staff in donations operations, serving and ministry opportunities
• Lead the team in the absence of the assistant manager – zoning staff, following up on daily duties, processing and replenishment
• Help create an inspiring team environment through setting and celebrating team goals, promoting open communication and demonstrating proactive work culture
• Discover training opportunities and collaborate with donations managers to provide coaching for team members
• Must be able to lift a minimum of 50 pounds

Competencies

• Model Hope’s Closet mission, vision and core values
• Ability to maintain strict confidentiality
• Ability to adapt to change
• Strong proactive communication skills
• Possess strong organizational, planning and problem‑solving skills
• Team communication
• Ability to work in a fast‑paced work environment
• Ability to be forklift certified (in‑house certification available)

Education and Experience

• Completion of a high school diploma required
• 2‑3 years of relevant work experience, including retail or warehouse experience
• 2‑3 years management experience preferred

Position Type/Expected Hours of Work

This is a part‑time (Seasonal) position. Days may vary by week due to needs of the store and events. Weekend and holiday hours are a must.

Work Environment

This job operates in a professional retail environment which includes both sales floor and warehouse/stockrooms. This position works mostly in the donation department which uses equipment like hand carts, dollies, ladders, rolling carts and rolling racks.

Physical Demands

Must be able to:

• Stand or walk on concrete flooring for prolonged time periods
• Bend, lift, grasp, reach, push and pull materials
• Walk on uneven surfaces, ladders and stairs
• Ability to lift up to 50 pounds

EEO Statement

Hope’s Closet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. Hope’s Closet reserves the right to discriminate on the basis of religion to the full extent permitted by law.