Donations & Customer Experience Specialist

Goodwill Industries - Big Bend Inc.; Tallahassee (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

The Donation Attendant at Goodwill Industries - Big Bend Inc. in Tallahassee, FL delivers friendly service while receiving, sorting and pricing donated goods. You will issue tax receipts, maintain counts, and keep a clean, safe workspace, including drive-thru areas.

You must lift up to 50 pounds, work a flexible schedule, and collaborate with staff to meet store goals. Strong communication, reliability, and the ability to operate pallet jacks or dollies when needed are essential for success in

Qualifications

• Excellent customer service and communication skills.
• Demonstrates good judgment and reliability.
• Ability to work a variety of schedules.

Responsibilities

• Provide world class customer service to donors and customers.
• Greet people promptly and courteously.
• Receive, sort, price, and transport donated goods; issue tax receipts.
• Maintain accurate donation counts and clean work area.
• Operate pallet jack/dolly and assist with moving items.

Skills

Customer service

Teamwork

Flexibility

Safety awareness

Education

High School Diploma or equivalent

Tools

Pallet jack

Dolly

Forklift

Job description

The Donation Attendant at Goodwill Industries - Big Bend Inc. in Tallahassee, FL delivers friendly service while receiving, sorting and pricing donated goods. You will issue tax receipts, maintain counts, and keep a clean, safe workspace, including drive-thru areas.

You must lift up to 50 pounds, work a flexible schedule, and collaborate with staff to meet store goals. Strong communication, reliability, and the ability to operate pallet jacks or dollies when needed are essential for success in