Donation Processor/ Sorter- Jenison 9 am to 5 pm Full Time

Mel Trotter Ministries Thrift Store; Georgetown Charter Township (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Mel Trotter Mission Thrift LLC is seeking a Donation Processor/Sorter in Jenison, MI, to work 9 am–5 pm, full time. You will handle donor donations, presort and price merchandise, and support the retail team with accurate processing.

The role emphasizes compassionate donor interaction, organization, and adherence to company policies. You’ll work in a mission-driven environment that values teamwork, efficient production, and presenting the Mel Trotter Story to donors while maintaining a clean,

Qualifications

• Must be a people person with a pleasant and willing attitude.
• Excellent communication skills in English, both oral and written.
• Ability to write in legible, clear handwriting.
• Commitment to Mel Trotter’s mission and statement.
• Detail-oriented with solid organizational skills.
• Able to work in a fast-paced environment.
• Problem solver with initiative and minimal supervision.
• Proficient in production to meet goals within 90 days.
• Computer skills including typing and web browsing.
• Ability to interpret and follow varied written or oral instructions.

Responsibilities

• Handle donation intake, presort and price merchandise.
• Welcome donors promptly and show appreciation.
• Assist in unloading donations and provide receipts.
• Maintain a positive attitude contributing to the mission.
• Keep reception, presort and processing areas clean and organized.
• Maintain a clean and organized personal processing station.
• Follow employee policies and Mel Trotter’s mission statements.
• Research merchandise to maximize value with guidance from the Processing Manager.
• Communicate with the Processing Manager, processing staff and donors daily.
• Collaborate with teammates to ensure a healthy work environment.
• Aim to meet daily and weekly production goals (35 pieces per hour).
• Produce quick and accurate work in a fast-paced environment.
• Adhere to policies on donated items, including pricing guides.
• Use the donation receiving script to convey appreciation, story, and message.
• Perform opening/closing procedures per company guidelines.

Skills

People skills

Excellent communication

Legible handwriting

Commitment to mission

Detail-oriented

Fast-paced work

Problem solving

Production proficiency

Typing skills

Web browsing skills

Ability to follow instructions

Education

High School diploma or GED

Tools

Typing

Web browsing

Job description

Mel Trotter Mission Thrift LLC Donation Processor/ Sorter- Jenison 9 am to 5 pm Full Time Jenison, MI·Full time

The position is working with donors on bringing in donations from vehicles, sorting, and pricing the product for the retail team.

About Mel Trotter Mission Thrift LLC

Mel Trotter Ministries Thrift Stores exist to expand public awareness of MTM and financially support the programs at Mel Trotter Ministries. Our mission is to demonstrate the compassion of Jesus Christ toward anyone experiencing hunger and homelessness.

Description

Essential Functions of the Job

• 1. Is able to perform, daily, any of the required job duties within the processing team and department. This includes all requirements related to accepting donations, presorting and pricing merchandise.
• 2. As needed, welcome donors in a timely manner in a way that they feel confident that Mel Trotter appreciates them and understands their value.
• 3. As needed, handle the receiving and donation process with the utmost respect and care including, greeting the donor, assisting in unloading donations, telling the Mel Trotter story, repeating details back to the donor and issuing a receipt.
• 4. Have a positive and energetic attitude that contributes to the mission of revealing Christ to others including donors and other team members.
• 5. Help maintain clean and well organized reception, presort and processing areas.
• 6. Maintain a clean and well organized personal processing station.
• 7. Adhere to, daily, all employee policies and procedures outlined in the Employee Policy and Procedures manual and the Mel Trotter ’ Mission Statement.
• 8. Ability to recognize quality merchandise and effectively seek guidance on pricing from the Processing Manager.
• 9. Effectively and thoroughly research merchandise as necessary in order to get the most value for our donations.
• 10. Work with and effectively communicate with the Processing Manager, other processing employees and donors on a daily basis.
• 11. Daily serve with fellow employees so that there is a healthy and productive work environment.
• 12. Achieve daily and weekly production goals set by the manager. This includes hitting the overall company goal of 35 pieces produced per hour.
• 13. Ability to produce quick and accurate work in a face-paced environment.
• 14. Understand and comply with the policies and procedures related to donated items, including prohibited items and pricing guides.
• 15. Effectively use the donation receiving script to communicate appreciation, the Mel Trotter Story, and Corner of Your Field to donors.
• 16. All opening and closing procedures of the store should be performed in compliance to the company Spiritual Guidelines

Mel Trotter Team Members at all levels believe the following:

• 1. We believe in the Holy Trinity- God the Father, God the Son and God the Holy Spirit.
• 2. We believe that God the Father sent His Son, Jesus, to die for us as the ultimate sacrifice.
• 3. We believe in Jesus for the forgiveness of our sins.
• 4. We believe that the Bible is God’s true Word.

Requirements

• 1. Must be a people person with a pleasant and willing attitude and have a servant’s heart.
• 2. Excellent communication skills (both oral and written) with an excellent command of the English language.
• 3. Ability to write in legible, clear handwriting.
• 4. Must have a commitment to Mel Trotter ’ mission and mission statement.
• 5. Must be detail-oriented and have solid organizational skills.
• 6. Must be able to work in a fast-paced environment.
• 7. Must be a problem solver, be able to work with a minimum of supervision and take initiative.
• 9. Must become proficient in production so as to meet established goals within the first 90 days.
• 10. Computer skills to include general typing skills and web browsing capabilities.
• 11. Ability to interpret and follow a variety of instructions and goals provided in written or oral form.

Education & Experience

High School diploma or GED, preferred.

Essential Physical Requirements

• Stand – up to 100% of a standard work day.
• Walk – up to 75% of a standard work day.
• Sit – less than 50% of a standard work day.
• Use hands to perform required duties – up to 100% of a standard work day.
• Lifting and Bending – up to 75% of a standard work day.
• Talk or hear – As needed throughout a standard work day.

VISION REQUIREMENTS

• Close vision (clear vision at 20 inches or less).
• Distance vision (clear vision at 20 feet or more).
• Color Vision (ability to identify and distinguish colors).
• Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point).
• Depth perception (three-dimensional vision, ability to judge distances and spatial relationships).
• Ability to adjust focus (adjust the eye to bring an object into sharp focus).
• Moderate to heavy physical activity. Depending on location, this position may require frequent strenuous activity.
• Ability to lift at least 50 pounds is essential for job performance. Use hands to lift, sort, clean, organize throughout a standard work day. Depending on location, this position may work in a warehouse setting with outdoor exposure throughout the workday.

Work Schedule and Required Hours

• Part time to full time, Monday through Saturday, up to a maximum of 40 hours per week.
• Attendance at specific meetings, off-site events or training, as required.

I have read and fully understand the job requirements that are indicated in every section of this

job description. I also understand that if I am not able to fulfill these requirements, it will lead to

coaching opportunities and/or termination.