Donation Processing & Store Fulfillment Associate

Goodwill-of-South-Central-Wisconsin; Madison (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill of South Central Wisconsin is seeking a Production Associate to maximize store profitability by efficiently sorting donations, pricing, and preparing items for sale or e-commerce. This role helps build skills and supports community impact through the organization's mission.

The position involves standing, sorting, labeling, and maintaining a clean, safe work environment while meeting production goals and providing excellent service to customers and donors on site.

Qualifications

• Ability to learn safe operation of power equipment (must be 18 years old or over).
• Good interpersonal and customer service skills.

Responsibilities

• Uses quality standards to sort donations into outbound containers for e-commerce, salvage, or trash
• Quickly determines if item is unit priced or tagged with good/better/best price using standard guideline
• Easily identify brands and high interest items to maximize value in store or through e-commerce
• Meets 1 touch production goals- HL Donations from door to floor in 15 minutes or 1 SL rack per hour
• Communicates with material handler to bring product, empty garbage and swap out salvage containers
• Promptly greets customers when on the sales floor and donors when in the donation center
• Maintain a safe and clean work environment by following established 5S and safety guidelines
• Works the process staying in station producing primary donations, as assigned
• Works the process providing back-up to take in donations or put out product, as assigned
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner
• Consistently perform all duties within the framework of our Core Values

Skills

Power equipment safety

Customer service

Job description

Goodwill of South Central Wisconsin is seeking a Production Associate to maximize store profitability by efficiently sorting donations, pricing, and preparing items for sale or e-commerce. This role helps build skills and supports community impact through the organization's mission.

The position involves standing, sorting, labeling, and maintaining a clean, safe work environment while meeting production goals and providing excellent service to customers and donors on site.