Donation Processing Specialist I (On Call)

World Vision, Inc.; Federal Way, Northern (WA, KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

World Vision, Inc. is hiring a Donation Processing Specialist I (On Call) to support the Finance Division with donor mail processing and remittance handling.

The role involves operating high-speed mail processing equipment, sorting and categorizing mail, and ensuring accurate cash handling in a faith-based humanitarian organization. The position requires a High School/GED or equivalent, 2–3 years of related office experience, and at least one year in remittance or cashiering with ten-key

Qualifications

• High School/GED or equivalent is required.
• 2–3 years practical work experience in office administration, mail room, or related area.
• At least one year of work experience in remittance, accounts receivable or cashiering, with ten-key proficiency.

Responsibilities

• Process donor mail and remittance using processing machines; sort and categorize mail.
• Verify cash amounts and balance according to cash control procedures.
• Operate and troubleshoot high-speed mail processing equipment (e.g., Opex 5.0, Opex 50, Olympus II).
• Sort interoffice mail and maintain log of Priority Mail.
• Collaborate with team members and participate in organizational policies and procedures.

Skills

Attention to detail

Teamwork

Planning & organizing

Customer service

Communication

Education

High School/GED or equivalent

Job description

Job Description

Posted Thursday, August 20, 2026 at 7:00 AM

751-001-0000 - Donation Processing Spec I 4490

World Vision is hiring a Donation Processing Specialist I (On Call) to serve in the Finance Division.

At a Glance

Reports to: Senior Manager, Donation Processing

Required Experience: High School/GED or equivalent. Practical, specialized work experience in office administration, mail room, or related area; 2–3 years. Requires at least one year of work experience in remittance, accounts receivable or cashiering, with ten-key proficiency.

Work Authorization: Must be authorized to work in the U.S.A for any employer.

The Job

The Donation Processing Specialist I (On Call) will process donor mail through remittance processing machines to sort incoming mail, open and properly categorize incoming mail and interoffice mail. Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word and sign.

Responsibilities

• Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions); incorporate WV Core Values into decisions within scope of role.
• Analyze and determine proper handling of incoming mail, including multiple category sorts and specialized processing of multiple mail categories. Route checks and/or documents to appropriate departments for further processing. Verify the amount of cash received and balance as required, following appropriate cash control procedures.
• Operate, maintain daily and troubleshoot high speed mail processing equipment, such as the Opex 5.0, Opex 50 and Olympus II pre-sorter.
• Sort interoffice mail and maintain log of all Priority Mail.
• Receive all incoming Picture Folder returns and search all items to ensure that no financial or confidential documents are contained in the returns.
• Research accounts and complete address changes in donor accounting system.
• Work collaboratively with team members when assigned to work as a member of a team.
• Perform other duties as assigned.
• Maintain awareness of corporate goals, objectives, organizational announcements, and activities. Reference and follow organizational policies and procedures, seeking clarity as needed.

You Bring These Skills

• Attention to Detail: Accomplishes tasks thoroughly, showing concern for all the areas involved no matter how small, at the appropriate level for the task.
• Teamwork: Promotes and generates cooperation and teamwork among internal and external contacts while working to achieve collective outcomes. Ensures consistent, ongoing communication with others.
• Planning and Organizing: Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Determines priorities and allocates time and resources effectively.
• Customer Service Orientation: Demonstrates concern for meeting customer needs in a manner that provides satisfaction for the customer using available resources.
• Communication: Presents ideas articulately. Uses effective listening skills to promote the free flow of information. Shows consistency between words and actions. Works collaboratively with others to promote consistent communication across the department.

Requirements

• High school/GED or equivalent.
• Practical, specialized work experience in office administration, mail room, or related area; 2–3 years.
• Requires at least one year of work experience in remittance, accounts receivable or cashiering, with ten-key proficiency.

Salary & Benefits

The posted hiring salary range reflects pay for U.S. locations and is determined using market data and internal compensation guidelines. Actual compensation may vary depending on the candidate’s geographic location, job-related experience, and applicable laws. For information about World Vision U.S' comprehensive benefits package, please visit this link .

About World Vision

We're a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For over 75 years, World Vision has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith.