Donation Processing Specialist — Full-Time, Mon–Fri (Buffalo)

HEARTS FOUNDATION, INC.; Buffalo (NY); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

401(k)

FSA

HSA

Health Insurance

Dental Insurance

Vision Insurance

Job summary

Hearts Foundation, Inc. in Buffalo, NY is hiring a Donation Processor and Receiver (DPR) to move donated goods from donors to the sales floor. The role is full-time, in-person at our Buffalo warehouse, with a pay rate of $16.50 per hour.

You will greet donors, sort and price items, assist with unloading, maintain clean processing areas, and work with volunteers to meet daily goals while upholding our mission-driven purpose.

Qualifications

• High school diploma or GED preferred.
• Reliable and punctual with consistent attendance.
• Ability to work in a fast-paced environment.
• Comfortable standing for extended periods.
• Ability to lift up to 35 pounds.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Retail or sales experience preferred.
• Experience working with volunteers is a plus.
• Basic computer skills (POS systems, email, Google Docs, Microsoft Word).

Responsibilities

• Receive, sort, and price donated items for retail sale.
• Greet and assist donors in a friendly, professional manner.
• Help unload donations and issue donation receipts.
• Share Hearts Thrift Stores' mission and thank donors for their support.
• Screen donations and follow company guidelines for accepted and prohibited items.
• Identify quality merchandise and work with management on pricing when needed.
• Tag and stage merchandise for the retail team.
• Track daily production numbers and communicate any challenges.
• Keep donation, processing, and staging areas clean and organized.
• Assist with inventory needs and supply restocking.
• Provide clear direction when working with volunteers.
• Follow company policies, procedures, and code of conduct.
• Perform other duties as assigned

Skills

Customer service

Communication

Teamwork

Reliability

Education

High school diploma or GED

Tools

POS systems

Email

Google Docs

Microsoft Word

Job description

Hearts Foundation, Inc. in Buffalo, NY is hiring a Donation Processor and Receiver (DPR) to move donated goods from donors to the sales floor. The role is full-time, in-person at our Buffalo warehouse, with a pay rate of $16.50 per hour.

You will greet donors, sort and price items, assist with unloading, maintain clean processing areas, and work with volunteers to meet daily goals while upholding our mission-driven purpose.