Thrift Store Donation Processor and Receiver - Sheridan Dr

HEARTS FOUNDATION, INC.; Buffalo (NY); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Health Savings Account

Flexible Spending Account

Mission-driven work

Job summary

Hearts Thrift Stores is seeking a dependable Donation Processor & Receiver to join our Niagara Falls team. This active, hands-on role involves receiving donations, sorting and pricing merchandise, and preparing items for the sales floor while providing friendly donor service.

The position requires reliability, ability to work Monday–Saturday evenings and at least two Saturdays per month, and staying active in a fast-paced environment. Teamwork and attention to detail are essential.

Qualifications

• Successful candidates will be reliable and punctual with flexible schedules.
• Must be able to work Monday–Saturday evenings and at least two Saturdays per month.
• Ability to stay organized, handle multiple tasks, and operate in a fast-paced environment.
• Customer service and communication skills are essential; stand and stay active for extended periods.

Responsibilities

• Receive and process donations from community members.
• Greet donors and provide friendly customer service.
• Assist donors with unloading donations and issuing receipts.
• Sort, price, and organize donated items for the sales floor.
• Screen donations according to guidelines and identify quality merchandise.
• Work with volunteers and provide clear direction as needed.
• Manage inventory and report supply needs.

Skills

Reliable

Punctuality

Flexible shifts

Saturdays required

Fast-paced

Independent work

Teamwork

Customer service

Attention to detail

Physical stamina

Lifting to 35 lbs

Basic computer skills

High school diploma

Retail experience

Volunteer experience

Education

High school diploma or GED

Tools

Email

Google Docs

Microsoft Word

Point-of-sale systems

Job description

Pay: $16.50 per hour

Job Type:Part-Time

Schedule: Monday–Saturday Evenings

Location:Sheridan Dr, Tonawanda, NY

Saturday Requirement: Minimum of two Saturdays per month

Work Location: In Person

About the Position

Hearts Thrift Stores is looking for a dependable and hardworking Donation Processor & Receiver (DPR) to join our team in Niagara Falls.

The DPR plays an important role in keeping our store running by helping move donated goods from our community to the retail sales floor. This is an active, hands-on position that includes working with donors, receiving and sorting donations, pricing merchandise, and preparing items for the retail team.

If you enjoy staying busy, working with people, and being part of a team while supporting a mission-driven organization, this may be a great opportunity for you.

What You’ll Do

• Receive and process donations from members of the community
• Welcome donors and provide friendly, respectful customer service
• Assist donors with unloading donations and issue donation receipts
• Share the Hearts Thrift Stores mission and thank donors for their support
• Screen incoming donations according to company guidelines
• Sort and separate donated materials
• Identify quality merchandise and seek guidance from management when needed
• Price, tag, and organize merchandise for the retail sales floor
• Work efficiently and accurately in a fast-paced environment
• Meet daily production expectations and accurately report production numbers
• Communicate any challenges or barriers that may affect production
• Keep donation, presort, processing, and staging areas clean, organized, and ready for the next shift
• Monitor inventory and communicate supply needs to management
• Follow company policies, procedures, donation guidelines, and pricing standards
• Work with volunteers and provide clear direction when needed
• Work independently and responsibly to complete assigned duties
• Follow the Code of Conduct outlined in the employee handbook
• Perform other duties as assigned

What We’re Looking For

We are looking for someone who is reliable, hardworking, organized, and comfortable working in an active environment.

Successful candidates will have:

• Reliable and punctual attendance
• Availability to work flexible shifts Monday–Saturday
• Ability to work a minimum of two Saturdays per month
• Ability to work in a fast-paced environment and manage multiple tasks
• Ability to work independently and as part of a team
• Strong customer service and communication skills
• Attention to detail
• Ability to stand and remain active for extended periods
• Ability to lift and move boxes and bags of donated items weighing up to 35 pounds
• Basic computer skills, including email, Google Docs, Microsoft Word, and point-of-sale systems
• High school diploma or GED preferred
• Retail or sales experience preferred
• Experience working with volunteers preferred

Why Work With Hearts?

When you join Hearts Thrift Stores, your work supports more than a retail store. The donations we receive from our community help support the mission of Hearts for the Homeless and the individuals and families we serve.

We offer:

• $16.50 per hour
• Full-time and part-time opportunities
• Health, dental, and vision insurance for eligible employees
• 401(k)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Flexible Spending Account (FSA)
• Mission-driven work that makes a difference in our community

Ready to Join Our Team?

If you are dependable, enjoy hands-on work, and want to be part of a team that makes a difference, we encourage you to apply!

Job Type: Full-Time and Part-TimeWork Location: In Person