Thrift Store Donation Processor and Receiver - Sheridan Dr

HEARTS FOUNDATION, INC.; New York (NY); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Health Savings Account

Flexible Spending Account

Mission-driven work

Job summary

Hearts Foundation, Inc. is seeking a dependable Donation Processor & Receiver (DPR) to join our Niagara Falls team.

This active, hands-on role moves donated goods from the community to the retail floor, welcomes donors, sorts merchandise, and prepares merchandise for pricing and display. Based in Tonawanda, NY, this in-person, part-time position requires flexibility to work Monday–Saturday evenings and at least two Saturdays per month.

Qualifications

• Reliable and punctual attendance.
• Availability to work Monday–Saturday.
• Ability to work a minimum of two Saturdays per month.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work independently and as part of a team.
• Strong customer service and communication skills.
• Attention to detail.
• Ability to lift and move boxes and bags weighing up to 35 pounds.
• High school diploma or GED preferred.
• Retail or sales experience preferred.
• Experience working with volunteers preferred.

Responsibilities

• Receive and process donations from community members.
• Welcome donors and provide friendly, respectful customer service.
• Assist donors with unloading donations and issue donation receipts.
• Share the Hearts Thrift Stores mission and thank donors for their support.
• Screen incoming donations according to company guidelines.
• Sort and separate donated materials.
• Identify quality merchandise and seek guidance from management when needed.
• Price, tag, and organize merchandise for the retail sales floor.
• Work efficiently and accurately in a fast-paced environment; meet daily production expectations and accurately report production numbers.
• Communicate any challenges or barriers that may affect production.
• Keep donation, presort, processing, and staging areas clean, organized, and ready for the next shift.
• Monitor inventory and communicate supply needs to management.
• Follow company policies, procedures, donation guidelines, and pricing standards.
• Work with volunteers and provide clear direction when needed.
• Work independently and responsibly to complete assigned duties.
• Follow the Code of Conduct outlined in the employee handbook.
• Perform other duties as assigned.

Skills

Reliable

Hardworking

Organized

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Email

Google Docs

Microsoft Word

POS systems

Job description

Pay: $16.50 per hour

Job Type:Part-Time

Schedule: Monday–Saturday Evenings

Location:Sheridan Dr, Tonawanda, NY

Saturday Requirement: Minimum of two Saturdays per month

Work Location: In Person

About the Position

Hearts Thrift Stores is looking for a dependable and hardworking Donation Processor & Receiver (DPR) to join our team in Niagara Falls.

The DPR plays an important role in keeping our store running by helping move donated goods from our community to the retail sales floor. This is an active, hands-on position that includes working with donors, receiving and sorting donations, pricing merchandise, and preparing items for the retail team.

If you enjoy staying busy, working with people, and being part of a team while supporting a mission-driven organization, this may be a great opportunity for you.

What You’ll Do

• Receive and process donations from members of the community
• Welcome donors and provide friendly, respectful customer service
• Assist donors with unloading donations and issue donation receipts
• Share the Hearts Thrift Stores mission and thank donors for their support
• Screen incoming donations according to company guidelines
• Sort and separate donated materials
• Identify quality merchandise and seek guidance from management when needed
• Price, tag, and organize merchandise for the retail sales floor
• Work efficiently and accurately in a fast-paced environmentMeet daily production expectations and accurately report production numbers
• Communicate any challenges or barriers that may affect production
• Keep donation, presort, processing, and staging areas clean, organized, and ready for the next shift
• Monitor inventory and communicate supply needs to management
• Follow company policies, procedures, donation guidelines, and pricing standards
• Work with volunteers and provide clear direction when needed
• Work independently and responsibly to complete assigned duties
• Follow the Code of Conduct outlined in the employee handbook
• Perform other duties as assigned

What We’re Looking For

We are looking for someone who is reliable, hardworking, organized, and comfortable working in an active environment.

Successful candidates will have:

• Reliable and punctual attendance
• Availability to work flexible shifts Monday–Saturday
• Ability to work a minimum of two Saturdays per month
• Ability to work in a fast-paced environment and manage multiple tasks
• Ability to work independently and as part of a team
• Strong customer service and communication skills
• Attention to detail
• Ability to stand and remain active for extended periods
• Ability to lift and move boxes and bags of donated items weighing up to 35 pounds
• Basic computer skills, including email, Google Docs, Microsoft Word, and point-of-sale systems
• High school diploma or GED preferred
• Retail or sales experience preferred
• Experience working with volunteers preferred

Why Work With Hearts?

When you join Hearts Thrift Stores, your work supports more than a retail store. The donations we receive from our community help support the mission of Hearts for the Homeless and the individuals and families we serve.

We offer:

• $16.50 per hour
• Full-time and part-time opportunities
• Health, dental, and vision insurance for eligible employees
• 401(k)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Flexible Spending Account (FSA)
• Mission-driven work that makes a difference in our community

Job Type: Full-Time and Part-TimeWork Location: In Person