Donation Processing Specialist

Superior Virtual Solutions, LLC; Remote; USD 60,000 - 80,000; Full time

Job summary

A nonprofit support organization is seeking a Remote Fundraising Support Agent based in Toledo, United States. The role involves managing donor calls, providing program information, and maintaining high call center performance. Candidates should possess a high school diploma, customer service experience, and proficiency in Microsoft Office. This position offers flexible hours, growth opportunities, and the chance to support impactful nonprofit missions. Pay starts at $13–$15/hour.

Benefits

Flexible hours

Growth and advancement opportunities

Support nonprofit missions

Qualifications

• 6 months remote or 1 year on-site customer service experience required.
• Proficiency with Microsoft Office and a quiet working environment needed.

Responsibilities

• Manage inbound and outbound donor calls professionally.
• Log call details and donor information accurately.
• Explain program details to donors when needed.

Skills

Customer service experience

Proficiency with Microsoft Office

Communication skills

Education

High school diploma or GED

Job description

Superior Virtual Solutions, LLC | Full time

Toledo, United States | Posted on 01/13/2026

Join our mission-driven team as a Remote Fundraising Support Agent and help make a meaningful difference by supporting the work of nonprofit organizations. You’ll assist donors over the phone, provide program information, and help drive impactful campaigns — all from the comfort of your home.

Responsibilities

• Manage inbound and outbound donor calls with professionalism and care
• Accurately log call details and donor information
• Clearly explain program details when needed
• Deliver high-quality, friendly service
• Consistently meet call center performance goals

Requirements

• Basic Requirements:
• High school diploma or GED
• 6 months remote OR 1 year on‑site customer service experience
• Proficiency with Microsoft Office
• Quiet, distraction‑free home workspace
• Ability to work a flexible schedule
• Windows 11 operating system only
• Minimum 16 GB RAM computer preferred
• Dual monitors (optional at time of application)
• USB noise‑canceling headset (optional at time of application)
• Hardwired internet connection (optional at time of application)
• $13–$15/hour starting pay (average)
• Set your own hours
• Growth and advancement opportunities
• Help support life‑changing nonprofit missions