Donation Processing & Impact Associate

Goodwill Industries of the Southern Piedmont; Gastonia (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

Job summary

Goodwill Industries of the Southern Piedmont in Gastonia, NC is hiring a donation processing associate. You’ll greet donors, sort and price merchandise, and help move items to the sales floor, supporting a friendly team.

No experience is required as training is provided. This role involves indoor/outdoor work, standing for long periods, lifting up to 100 pounds, and following safety guidelines while making a positive community impact.

Qualifications

• Friendly, dependable team players who enjoy helping others.
• No experience required—we’ll provide training.
• Able to follow safety procedures and handle physical tasks (lifting, standing, moving merchandise).
• Open to feedback and eager to grow through free skill-building opportunities.
• Reliable, trustworthy, and ready to work in a team-focused environment.
• Heavy lifting up to 100+ pounds—and standing for long periods.

Responsibilities

• Greet donors, assist with unloading donations, and provide receipts.
• Sort, inspect, and price merchandise following safety and quality guidelines.
• Move items to the sales floor and keep work areas clean and organized.
• Load/unload donation trailers and handle custodial tasks throughout your shift.
• Track donation counts accurately and help maintain store cleanliness, including cart retrieval.
• Report any safety, theft, or security concerns to management.
• Support the team with additional duties as needed.
• You’ll be working indoors and outdoors with exposure to the elements

Skills

Customer service

Team player

Safety awareness

Physical stamina

Job description

Goodwill Industries of the Southern Piedmont in Gastonia, NC is hiring a donation processing associate. You’ll greet donors, sort and price merchandise, and help move items to the sales floor, supporting a friendly team.

No experience is required as training is provided. This role involves indoor/outdoor work, standing for long periods, lifting up to 100 pounds, and following safety guidelines while making a positive community impact.