Donation Processing & Donor Support Specialist

Grkroccenter; Chicago, Northern (IL, KY); Hybrid; USD 18,000 - 25,000; Part time

Job summary

The Salvation Army is seeking a Store Backroom Attendant at our Chicago center to assist donors, process donations, and keep the donation area organized. You will greet donors, confirm item acceptability, and support pickup services when needed.

This part-time role requires strong English communication, basic computer and math skills, and the ability to pass a background check. Weekend and evening availability is essential to help our community programs.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Computer skills

Math skills

Flexible schedule

Background check

Education

High School Diploma or in progress

Job description

The Salvation Army is seeking a Store Backroom Attendant at our Chicago center to assist donors, process donations, and keep the donation area organized. You will greet donors, confirm item acceptability, and support pickup services when needed.

This part-time role requires strong English communication, basic computer and math skills, and the ability to pass a background check. Weekend and evening availability is essential to help our community programs.